United States and Canada
RCI North America Office
9998 North Michigan Road
Carmel, IN 46032
Hours of Operation:
24 hours a day, 7 days a week*
Click to Chat via RCI.com:
Monday through Friday: 8:00am - 11:00pm EST
Saturday and Sunday: 8:00am - 6:00pm EST
Emergency Check-in Assistance:
24 hours a day, 7 days a week including all holidays
Monday through Friday: 8:00am - 8:00pm
Saturday: 8:00am – 5:00pm
Sunday – closed
Contact Center hours for Vacation Guide assistance are available local times for RCI subscribing members in the continental United States, western and central Canada. For members in Hawaii and Alaska contact center hours are based on Pacific Time. For members residing in the Caribbean and Atlantic Canada, hours are based on Eastern Time. RCI.com is available to all North America members 24 hours a day, 7 days a week*.
RCI Weeks Members: 1-317-805-8000 or 1-800-338-7777
RCI Points Members: 1-317-805-9941 or 1-877-968-7476
RCI.com available all holidays with the exception of Easter Sunday.
Contact Centers closed New Year's Day, Easter, Memorial Day, Labor Day, Independence Day, Thanksgiving, Christmas Eve and Christmas Day.
*RCI.com will be offline for weekly maintenance every Saturday beginning at approximately 8:45pm EST. Maintenance generally lasts 4-6 hours but may be extended on occasion.
TDD Line for the Hearing Impaired
Servicio a Socios de RCI de Habla Hispana: 1-800-982-4792
Service Aux Membres de RCI de Langue Francaise: 1-800-527-5219
Member Services RCI Weeks
Member Services RCI Points