At RCI we’re always keen to hear what our members think, and the website is no exception. The feedback you provide helps us to give you the best possible website experience.
Being able to capture your online queries in real-time is a great way to find out exactly how the website is functioning and how we can develop and improve it. Your opinion really does count!
How to share your Feedback
Sharing your feedback with RCI really is easy. Look out for the Feedback tab on the right hand side of the web page you’re viewing, then click the link. Feedback can also be given while logged into your online account.
To share your Feedback with us, choose a topic from the drop down list provided in the feedback form. You can then enter your overall rating. You can also add comments.
If you’d like RCI to contact you, then please click on the Contact Us link.
What type of feedback should I send?
The Feedback form’s primary function is to gain your opinions about the RCI website, but can also submit your feedback regarding your experiences as an RCI customer. If you would like feedback from RCI, then please use the Contact Us link in the footer to do so, and from this page, click on “Send us an e-mail” link.
Some examples of RCI Member feedback is primarily to gauge your feedback on rci.com, but many of your suggestions have resulted in improvements such as:
• I want to be able to see the start date in my “Weeks Available to Deposit” window.
• It would be great to see the amount exchange trading power when planning my holiday, by using the RCI Exchange Planner tool.
• I can’t find where to make my Home Reservation on rci.com.
These are all good examples of the type of website queries we can answer but we’re also keen to hear your thoughts on how we can make RCI.com even better, and all suggestions are gratefully received!
