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Section 2: Planning Your Vacation

Cancellation Policy

You can cancel a Reservation at any time before its start date either in writing (by letter, e-mail or via the RCI.com website) or by telephone.

The easiest way to cancel your Reservation is online, via the ‘Vacation Plans’ section of your account at RCI.com – simply cancel the relevant Confirmation.

You will receive a refund of your Transaction fee only if we receive notice of cancellation by close of business on the day after you made the Reservation, but please note that no Transaction fee refund will be given if you cancel less than two days before the vacation is due to start.

The amount of Points refunded to a Member is shown on the table below:

The following cancellation table will apply:

Period before start dateReserved Points refunded
90 days or more100%
89 to 46 days75%
45 to 30 days50%
29 days or less25%