Security programmes or computer firewalls can sometimes trigger problems on RCI.com. The most common issues are the inability to access secure pages and/or having blank drop-down menus when searching for a holiday exchange online. If you experience this issue, we encourage you to add RCI.com to your list of trusted sites in your internet browser options.. Additionally, RCI uses industry best practices to encrypt and secure your information during critical transactions. By using high-level encryption, we protect the information transmitted between your browser and RCI.com. As a general rule, however, no Internet security system or encryption method can be guaranteed to be 100% secure. If you require any further information about how to add RCI.com to your list of trusted sites, please call our Web Support team on 0845 60 86 380.