RCI is committed to providing you flexibility at this uncertain time. Please see adjustments to our current cancel policy below, as you consider how to proceed with your travel plans:

If your reservation is within the next 30 days, please call us.

Please do not cancel your holiday online at RCI.com: Please contact us.

For Exchange Holidays, we will credit your account with the full amount of points or trading power used to make the booking, plus the full exchange fee and full Points Protection or Trading Power Protection fee (if applicable). For Extra Holidays, we will credit your account with the full amount paid to date.

Your credit will be valid for six months from your cancellation date to rebook a new reservation.

Your travel may occur after this time, but for Exchange Holidays, must be within the valid window of either your deposited week or points originally used. You must be an RCI member at the time of your rescheduled holiday.

If you have booked a hotel, car rental, cruise or activities through one of our third party partners, you will need to contact the individual provider for their own cancellation policy.

We’re committed to supporting as many of our members as quickly as possible during this unprecedented time and are experiencing very high call volumes.

If your travel is greater than 30 days away, please keep checking this page for future updates.

In this is a time of uncertainty we encourage you to review all country-specific travel advisories and recommended guidelines before you travel.

If you need any more clarification, please call us on +2 0 224635500 (Arabic and English), 8000 444 2357 (Arabic - UAE residents), 8000 444 2354 (English - UAE residents)