I joined RCI originally as a Marketing Campaign Planning Manager, moving into a new role in the E-Commerce team as the business evolved. In 2017, I accepted a secondment role at RCI’s Asia-Pacific office, spending four months based in Singapore. Living and working in another country for a company whose software and processes I was familiar with was an invaluable experience. The working relationships I gained have remained strong which really helps being part of a global team.

My career with RCI has enabled me to grow both personally and professionally. I started as an Analyst in the Revenue Management team and over a number of years have progressed to take on more responsibility, including a side step into a more strategic role in the Planning department. I currently lead the Affiliate Operations team, a role I really enjoy for its variety and autonomy. I’ve benefitted from great mentoring and support along the way, and I love working with our diverse, multi-cultural teams.

Working for RCI has completely changed my views of working in a call centre. Their extensive training has allowed me to smoothly transition into a full-time Guide role. I feel it is very important to have a goal to reach for and RCI has motivated me to achieve this and more. They’re also very good at giving feedback to teams and team members to help you improve. An excellent bonus of working for RCI is the free use of RCI holiday locations which is always a great benefit when working in a holiday industry.

I am so grateful to have had the opportunity to do my placement year here at RCI. The company has allowed me to learn so many skills from each area within the business which is great for experience. Straight away, I got involved in RCI’s ‘Social Club’ and ‘CSR’ who organise regular social events both internally and externally. I've strengthened weaknesses which I know will help me when I return to university to complete my final year and would strongly recommend a placement year.