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RCI.com

 

 

RCI.com Quick Start Guide

How do I register on RCI.com?

How do I recover my Weeks username?

How do I recover my Weeks password?

How do I recover my Points username?

How do I recover my Points password?

How do I renew my account?

How do I access the Resort Directory?

How do I begin to search for a vacation?

How do I view my deposited weeks?

How do I view my held vacations?

How do I submit a resort review?

What is a Deposit Extension?

My deposit is about to expire. What are my options?

What does it mean to put a vacation on “hold?”

What is a Combined Deposit?

How do Combined Deposits work?

How long do I have to wait before I can use my Combined Deposit?

What is an RCI Guest Certificate?

How do I purchase an RCI Guest Certificate?

 

 


 

RCI.com Quick Start Guide


Weeks
Points

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How do I register on RCI.com?


Register Now
Before entering membership information in Step 1, please be sure to select either the Weeks or Points tab.

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How do I recover my Weeks username?

  1. Go to the RCI.com homepage.
  2. Hover over SIGN IN OR REGISTER on the main navigation.
  3. Click the link for Forgot Weeks Username or Password?
  4. Fill in the information in the shaded blue box on the left.
  5. Click Continue.

You will receive a message saying that your username will be sent to the email address on your account.

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How do I recover my Weeks password?

  1. Go to the RCI.com homepage.
  2. Hover over SIGN IN OR REGISTER on the main navigation.
  3. Click the link for Forgot Weeks Username or Password?
  4. Fill in the information in the shaded blue box on the right.
  5. Click Continue.

Once you answer your security question, which is case sensitive, you will receive a message saying your password will be sent to the email address on your account.

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How do I recover my Points username?

  1. Go to the RCI.com homepage.
  2. Hover over SIGN IN OR REGISTER on the main navigation.
  3. Click the link for Forgot Points Username or Password?
  4. Fill in the information in the shaded blue box on the left.
  5. Click Continue.

You will receive a message saying that your username will be sent to the email address on your account.

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How do I recover my Points password?

  1. Go to the RCI.com homepage.
  2. Hover over SIGN IN OR REGISTER on the main navigation.
  3. Click the link for Forgot Points Username or Password?
  4. Fill in the information in the shaded blue box on the right.
  5. Click Continue.

Once you answer your security question, which is case sensitive, you will receive a message saying your password will be sent to the email address on your account.

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How do I renew my account?


To renew your account online, follow these steps:

  1. Sign in to RCI.com.
  2. Hover over Home.
  3. Click on Account Details.
  4. Select Renew Now button under RCI Membership Renewal.
  5. Choose a renewal option. Answer the questions and provide payment information.

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How do I access the Resort Directory?

  1. Sign in to RCI.com.
  2. Hover over Search for a Vacation.
  3. Click on Resort Directory.

If you’re not signed in, you should see the Resort Directory link at the top right of the page.

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How do I begin to search for a vacation?


The simplest way to begin planning and booking your next great vacation is to:

  1. Sign in to your account at RCI.com.
  2. Click on Search For A Vacation on the main navigation.
  3. Begin selecting your criteria. You can select a region via map, click on a region on the left of the page, search by keyword or enter a resort ID.

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How do I view my deposited weeks?

  1. Sign in to RCI.com.
  2. Hover over Home on the main navigation.
  3. Click on Manage My Deposits.
  4. Choose the Weeks You've Already Deposited (it should be just below Search For A Vacation.)

Your deposited weeks that are available to exchange should be listed. You may choose to search using one specific deposit or all your available deposits.

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How do I view my held vacations?


To view held vacations, including matches to ongoing searches, or to confirm a vacation on hold:

  1. Sign in to RCI.com.
  2. Hover over Home.
  3. Click on Manage My Deposits.
  4. Choose the My Vacation Plans
  5. Click on On Hold

From here, you can choose to either Release or Confirm the vacation you’re holding.

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How do I submit a resort review?


We love hearing about your experiences at RCI affiliated resorts you’ve visited. Here’s how to write a review:

  1. Sign in to your RCI.com account.
  2. Hover over Search for a Vacation on the main navigation.
  3. Click on Resort Directory.
  4. Search for the resort you’d like to review by either list, map or resort ID number and click on its name to bring up its details page.
  5. Once on the resort details page scroll down and click on the Reviews tab in the blue bar.
  6. To write a review, click on Review this Resort.


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What is a Deposit Extension?


When you deposit your vacation time with RCI, we assign it a Deposit Trading Power and hold it for you (for up to 2 years). If you don’t use your deposit, and don’t extend it, you lose the opportunity to vacation against it, which also means that you don’t get a vacation in return for the maintenance fees you already paid to your resort. Purchasing a Deposit Extension for 1, 3 or 6 months, up to one year, will save your deposit, giving you more time to book an exchange vacation so you don’t miss out.

And remember, you can purchase a Deposit Extension for your Deposit Credit too.

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My deposit is about to expire. What are my options?

  1. You can purchase a Deposit Extension. Here are a few examples of when and why Deposit Extension could be useful:
    • You don’t want to waste your deposit.
      When you deposit your vacation time with RCI, we assign it a Deposit Trading Power and hold it for you (for up to 2 years). If you don’t use your deposit, and don’t extend it, you lose the opportunity to vacation against it, which also means that you don’t get a vacation in return for the maintenance fees you already paid to your resort. Purchasing a Deposit Extension for 1, 3 or 6 months, up to one year, will save your deposit, giving you more time to exchange for a vacation you could have missed. And remember, you can purchase a deposit extension for your Deposit Credit too.
    • You can't travel during your deposit timeframe.
      Many situations can arise limiting your ability to travel. Work, family or personal obligations can pile up and before you know it, you don’t have the time to travel during your deposit’s travel window. With the flexibility of Deposit Extensions you don’t have to worry about staying in that travel window! You can extend your deposit giving you the opportunity to travel at a time that is more convenient for you.
    • You want to give your vacation week to family or friends but it expires soon.
      Sharing a vacation with loved ones can be a great gift but it may be difficult for them to plan in a short period of time. Purchasing a Deposit Extension will allow you to give the ones you care about your vacation week without the rush of having to plan immediately.
  2. You can combine your deposits.
    You can also combine your expiring deposit with another deposit or Deposit Credit. When you combine deposits and/or Deposit Credits, the travel window of the new Combined Deposit is good for 2 years from the date combined.
  3. You can exchange your deposit.

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What does it mean to put a vacation on “hold?”


When a vacation is put on hold, you have until the close of business the following day to either confirm or release the unit. If the vacation is not confirmed, it will be automatically released.

"Close of business" corresponds with Call Center hours. Call Center hours are based on local times for RCI subscribing members in the Continental United States, Western Canada and Central Canada. For members in Hawaii and Alaska, Call Center hours are based on Pacific Time. For members in the Caribbean and Atlantic Canada, Call Center hours are based on Eastern Time.

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What is a Combined Deposit?


Combined Deposits allow you to combine multiple deposits or Deposit Credits for a fee, and turn them into one combined "week" with higher Trading Power. Each of your Deposited weeks, combined Deposits or Deposit Credits has a Deposit Trading Power assigned to it. When you combine any of these, they appear as one week with a new higher Deposit Trading Power. You can then book an exchange that requires more trading power than your original week had.

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How do Combined Deposits work?


In the Manage My Deposits section under Home on RCI.com you will be able to see all of your Deposits, including Combined Deposits and Deposit Credits and their Trading Power. You can then choose to combine them for a fee.

You can select as many of your Deposits or Deposit Credits as you would like to combine to get the exchange you want. When clicking on eligible deposits or Deposit Credits, the total Trading Power of the Combined Deposits and the new travel window will appear on the right of the screen. Once you select the Deposits or Deposit Credits you would like to combine, simply confirm you choice and pay the combine fee.

Your newly combined Deposits will then appear on your Manage My Deposits screen as a “Combined Deposit” which can be used like a regular Deposit. It is important to note that the individual weeks, or Deposit Credits you combined will no longer be visible on the "Manage Your Deposits" screen as individual weeks. The travel window for the new Combined Deposit will be 2 years from the date combined. For example, if you combine two weeks on December 1, 2014 your new Combined Deposit will have a travel through date of December 1, 2016.

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How long do I have to wait before I can use my Combined Deposit?


Once you select the weeks you want to combine and pay the combine fee, you will be able to use the Combined Deposit right away. There is no wait time required.

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What is an RCI Guest Certificate?


An RCI Guest Certificate allows a friend or family member to check in to a vacation at an RCI affiliated resort booked through your RCI account. They can be purchased with cash (not Points) and applied to an RCI exchange vacation, an Extra VacationsSM Getaway or a Last CallSM vacation.

RCI Guest Certificates can also be applied to RCI Cruise vacations and RCI Points Partners transactions. Simply indicate that the vacation is for a guest at the time of booking.

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How do I purchase an RCI Guest Certificate?


The easiest way to purchase an RCI Guest Certificate and apply it to a vacation is on RCI.com at the time of booking. To begin:

  1. Sign in to your RCI account.
  2. Find the vacation your guest would like to book.
  3. Follow the usual online checkout process.
  4. Select Add Guest Certificate when prompted and provide your guest’s details.

 

 

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