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Hard Rock Hotel Riviera Maya Heaven All Inclusive #5703 RCI Gold Crown

Puerto Aventuras, Quintana Roo   Mexico 

Weather Information opens a pop up Currently 81.0°F / 27.0°C
This is a Premier Plus all-inclusive resort – a designation based on global quality and service awards to recognize those RCI all-inclusive affiliated resorts which provide the highest quality (RCI Gold Crown Resort® award, 4.5 in TripAdvisor ratings, 4.5 in RCI subscribing member feedback in the in the All-inclusive Food & Beverage and Value categories, Excellence in Service Distinction, and AAA 4 or 5 Diamond Award).
Premier Plus All-Inclusive

Check In on:

Sunday , Monday , Tuesday , Wednesday , Thursday , Friday , Saturday

RCI Point Values RCI Point Values
Hard Rock Hotel Riviera Maya Heaven All Inclusive (#5703)

Other unit configurations may exist at this resort.
Where applicable, Friday and Saturday night stays are 20% of the weekly value per day. Weeknight stays are 12% of the weekly value per day.
Planning Calendar
Wk. No Fri. to Fri. Sat. to Sat. >Sun. to Sun.
1 03 Jan. - 09 Jan. 04 Jan. - 10 Jan. 05 Jan. - 11 Jan.
2 10 Jan. - 16 Jan. 11 Jan. - 17 Jan. 12 Jan. - 18 Jan.
3 17 Jan. - 23 Jan. 18 Jan. - 24 Jan. 19 Jan. - 25 Jan.
4 24 Jan. - 30 Jan. 25 Jan. - 31 Jan. 26 Jan. - 01 Feb
5 31 Jan. - 06 Feb. 01 Feb. - 07 Feb. 02 Feb. - 08 Feb.
6 07 Feb. - 13 Feb. 08 Feb. - 14 Feb. 09 Feb. - 15 Feb.
7 14 Feb. - 20 Feb. 15 Feb. - 21 Feb. 16 Feb. - 22 Feb.
8 21 Feb. - 27 Feb. 22 Feb. - 28 Feb. 23 Feb. - 01 Mar.
9 28 Feb - 06 Mar. 01 Mar. - 07 Mar. 02 Mar. - 08 Mar.
10 07 Mar. - 13 Mar. 08 Mar. - 14 Mar. 09 Mar. - 15 Mar.
11 14 Mar. - 20 Mar. 15 Mar. - 21 Mar. 16 Mar. - 22 Mar.
12 21 Mar. - 27 Mar. 22 Mar. - 28 Mar. 23 Mar. - 29 Mar.
13 28 Mar. - 03 Apr. 29 Mar. - 04 Apr. 30 Mar. - 05 Apr.
11 04 Apr. - 10 Apr. 05 Apr. - 11 Apr. 06 Apr. - 12 Apr.
15 11 Apr. - 17 Apr. 12 Apr. - 18 Apr. 13 Apr. - 19 Apr.
16 18 Apr. - 24 Apr. 19 Apr. - 25 Apr. 20 Apr. - 26 Apr.
17 25 Apr. - 01 May 26 Apr. - 02 May 27 Apr. - 03 May
18 02 May - 08 May 03 May - 09 May 04 May - 10 May
19 09 May - 15 May 10 May - 16 May 11 May - 17 May
20 16 May - 22 May 17 May - 23 May 18 May - 24 May
21 23 May - 29 May 24 May - 30 May 25 May - 31 May
22 30 May - 05 Jun. 31 May - 06 Jun. 01 Jun. - 07 Jun.
23 06 Jun. - 12 Jun. 07 Jun. - 13 Jun. 08 Jun. - 14 Jun.
24 13 Jun. - 19 Jun. 14 Jun. - 20 Jun. 15 Jun. - 21 Jun.
25 20 Jun. - 26 Jun. 21 Jun. - 27 Jun. 22 Jun. - 28 Jun.
26 27 Jun. - 03 Jul. 28 Jun. - 04 Jul. 29 Jun. - 05 Jul.
27 04 Jul. - 10 Jul. 05 Jul. - 11 Jul. 06 Jul. - 12 Jul.
28 11 Jul. - 17 Jul. 12 Jul. - 18 Jul. 13 Jul. - 19 Jul.
29 18 Jul. - 24 Jul. 19 Jul. - 25 Jul. 20 Jul. - 26 Jul.
30 25 Jul. - 31 Jul. 26 Jul. - 01 Aug. 27 Jul. - 02 Aug.
31 01 Aug. - 07 Aug. 02 Aug. - 08 Aug. 03 Aug. - 09 Aug.
32 08 Aug. - 14 Aug. 09 Aug. - 14 Aug. 10 Aug. - 16 Aug.
33 15 Aug. - 21 Aug. 16 Aug. - 22 Aug. 17 Aug. - 23 Aug.
34 22 Aug. - 28 Aug. 23 Aug. - 29 Aug. 24 Aug. - 30 Aug.
35 29 Aug. - 04 Sept. 30 Aug. - 05 Sept. 31 Aug. - 06 Sept.
36 05 Sept. - 11 Sept. 06 Sept. - 12 Sept. 07 Sept. - 13 Sept.
37 12 Sept. - 18 Sept. 13 Sept. - 19 Sept. 14 Sept. - 20 Sept.
35 19 Sept. - 25 Sept. 20 Sept. - 26 Sept. 21 Sept. - 27 Sept.
39 26 Sept. - 02 Oct. 27 Sept. - 03 Oct. 28 Sept. - 04 Oct.
40 03 Oct. - 09 Oct. 04 Oct. - 10 Oct. 05 Oct. - 11 Oct.
41 10 Oct. - 16 Oct. 11 Oct. - 17 Oct. 12 Oct. - 18 Oct.
42 17 Oct. - 23 Oct. 18 Oct. - 24 Oct. 19 Oct. - 25 Oct.
43 24 Oct. - 30 Oct. 25 Oct. - 31 Oct. 26 Oct. - 01 Nov.
44 31 Oct. - 06 Nov. 01 Nov. - 07 Nov. 02 Nov. - 08 Nov.
45 07 Nov. - 13 Nov. 08 Nov. - 14 Nov. 09 Nov. - 15 Nov.
46 14 Nov. - 20 Nov. 15 Nov. - 21 Nov. 16 Nov. - 22 Nov.
47 21 Nov. - 27 Nov. 22 Nov. - 28 Nov. 23 Nov. - 29 Nov.
48 28 Nov. - 04 Dec. 29 Nov. - 05 Dec. 30 Nov. - 06 Dec.
49 05 Dec. - 11 Dec. 06 Dec. - 12 Dec. 07 Dec. - 13 Dec.
50 12 Dec. - 18 Dec. 13 Dec. - 19 Dec. 14 Dec. - 20 Dec.
51 19 Dec. - 25 Dec. 20 Dec. - 26 Dec. 21 Dec. - 27 Dec.
52 26 Dec. - 01 Jan. 27 Dec. - 02 Jan. 28 Dec. - 03 Jan.

Season Information

Season Information
Time Datesstart date and end date
High demand
07-Jan-2017 to 09-Sep-2017
High demand
07-Oct-2017 to 31-Dec-2017
low demand
09-Sep-2017 to 07-Oct-2017

Welcome to lavish extras, superlative amenities, and a no limits attitude to match. Welcome to Heaven at the Hard Rock Hotel Riviera Maya, a resort within the resort exclusive to adult guests. Here, we elevate the spirit of Rock & Roll to a status all its own. And you are on the list. RESORT SERVICES: 5 Star accommodations Casual and a la carte dining. Beverages (alcoholic & otherwise), Delicious snacks, Top-shelf in-room liquor dispenser, 24/7 in-room service, Nightly entertainment , Live entertainment, Free Wi-Fi in-room & resort-wide, Parking Free, Unlimited phone calls to the Continental US and Canada, Private function concessions, Gratuities included.

Property Info

Front Desk:

Check In Check Out:

Accessibility Features:

  • Wheelchair Accessible , Handicapped Unit

  • Elevator/Lift

  • Accessibility equipment for the deaf

Additional Info:

  • No Pets. Please contact the resort directly regarding its ADA service animal policy.

  • Security: Security personnel , Security fence with limited access

Attractions

On-site:

  • Shopping

Off-site:

  • Shopping

Recreation

On-site:

  • Tennis Tennis Facilities : Outdoor

  • Beach facilities

  • Snorkeling

  • Ping Pong

  • Entertainment / Nightlife Entertainment / Nightlife Minimum Age : 18

  • Show More + Information

Off-site:

  • Boating (Nearby)

  • Fishing (Nearby)

  • Windsurfing (Nearby)

  • Water Skiing (Nearby)

  • Golf (Nearby)

  • Show More + Information

Property Amenities

On-site:

  • Poolside bar

  • Swimming pool

  • Billiards or pool table

  • Jacuzzi/Hot tub

  • ATM/banking

  • Show More + Information

Resort Services

On-site:

  • Concierge desk/services

  • Medical facility

  • Multilingual staff

  • Car Rental

  • Doorman/doorwoman

  • Show More + Information

Restaurant & Dining

On-site:

  • Restaurant/Dining

  • Snack bar

Resort Contact

Hard Rock Hotel Riviera Maya Heaven All Inclusive  (#5703)
Lote 3 Rancho El Trébol, Carretera Federal Cancún-Tulum
Kilómetro 72 Municipio Solidaridad
72 MUNICIPIO SOLIDARIDAD
Puerto Aventuras,  Quintana Roo  77400
Mexico

Resort telephone number: 984-8751100

Resort Fax Number: 984-8751101

577 ULTRA PLUSH ROOMS & SUITES Head to the front row for all the legendary amenities one room can handle. Go ahead and step out to your private balcony and soak it in. Kick it with hydro spa tubs, flat screen satellite TVs, and free Wi-Fi throughout. Live like a legend with 24-hour room service, a fully stocked mini-bar, and snacks perfect for everyone in your crew. Then, head out and experience all the non-stop service and style of the Hard Rock Hotel Riviera Maya. Here, every guest is nothing short of a Rock Star. And it all starts with your lavish room.

Hotel

Sleeps:

2

Privacy:

2

Kitchen:

No

Bathroom:

Full

Amenities

  • Internet Access: Wireless Internet Access
  • Hairdryer
  • Oversized bath tub or shower: No
  • Bathtub: Jacuzzi / Whirlpool tub

Furnishings

  • IPOD/ MP3 Connectivity
  • Television Type: Plasma
  • Television: Cable/Satellite
  • Location of Television(s): In bedroom
  • Number of televisions in unit: 1

Room Facts

  • Location of bedroom(s)/bathroom(s) within unit: Upstairs
  • Stairs/Unit Accessibility: Ground level
  • Heating/Cooling system: Air conditioned
  • Smoking/non-smoking rooms (available by request)
  • Outdoor living space: Balcony / Patio
  • Show More + Information

Kitchen Equipments

  • Coffee Maker

Kitchen Features

  • Refrigerator: Other than full, with freezer

Bedding Configuration

  • Children / Baby Facilities: Cribs
  • Bed Size / Sleeping Arrangements (of like Unit types): King

Hotel

Sleeps:

4

Privacy:

2

Kitchen:

No

Bathroom:

Full

Amenities

  • Iron and ironing board available
  • Alarm clock/clock radio
  • Internet Access: Wireless Internet Access
  • Hairdryer
  • Oversized bath tub or shower: No
  • Show More + Information

Furnishings

  • Television: Cable/Satellite
  • Number of televisions in unit: 1
  • Location of Television(s): In bedroom
  • Video player/Recorder
  • Television Type: LCD
  • Show More + Information

Room Facts

  • Location of bedroom(s)/bathroom(s) within unit: Upstairs and downstairs
  • Stairs/Unit Accessibility: Elevators
  • Heating/Cooling system: Air conditioned
  • Outdoor living space with furniture
  • Outdoor living space: Terrace
  • Show More + Information

Kitchen Equipments

  • Coffee Maker

Kitchen Features

  • Refrigerator: Other than full, with freezer

Bedding Configuration

  • Children / Baby Facilities: Cribs
  • Bed Size / Sleeping Arrangements (of like Unit types): Multiple Double


Destination Highlights

Around the resort are the best attractions in Mexico. Xel-Ha is a natural park with the longest underground river in the world that forms inlets, lagoons and cenotes. In the eco-archaeological park Xcaret, swim with multicolored shoals within another underground river. Tulum is the archaeological site of an ancient fortified city of the Mayan civilization. You can enjoy these places and many more tours at the Hard Rock Riviera Maya Heaven. There is always something to do at the Hard Rock Hotel Riviera Maya Heaven. Our four restaurants serve a variety of international dishes, Italian, Asian and Californian, and our five bars offer cocktails and premium wines. The hotel also features four pools: one indoor with ambient music (music therapy), another is free style, a third is for counter current training, all offering options for a cool dip or exercising, depending on your preference. Visit Hard Rock Riviera Maya Heaven & live an unforgettable adults only vacation in the Mayan Riviera.

Directions from Major Airport to Resort

From the Cancun International Airport, go south on highway 307 towards Chetumal, follow the signs to Puerto Aventuras, passing through Puerto Morelos and Playa del Carmen. Transportation from the airport is included. *To confirm the transportation service included, please e-mail the resort at least 10 days prior to the arrival date to transfercancun@rcdhotels.com and provide them with your reservation information like your RCI I.D., Full Name, Resort Confirmed, Airline, Flight Number, Arrival Date & Time and the number of travelers.

Member Ratings

ALL INCLUSIVE FEES

Mandatory 7 Day All Inclusive Program. Fees are per room, per night in double or single occupancy. Adults Only Resort (Must be over 18 years old). 2017 Additional Adult in the same room US$118.71 per night. 2018 Additional Adult in the same room US$122.43 per night. *Different fees apply during the same week confirmed & will be charged daily according to each stay. *Christmas & New Year weeks (51-52) reservations MUST prepay the Mandatory All Inclusive Program at least 30 days prior to the arrival date or the resort will reserve the right to honor accommodations. *To receive benefits and pre-pay All Inclusive program, please call U.S. 1-866-437-5817, CAN 1-866-640-1681 or send an e-mail to info@prepayment-allinclusive.com Please verify terms and conditions for each promotion. Restrictions apply.

Pre-pay the All Inclusive fees at least 30 days prior to the check in date and receive 1,800 Resort Credits. Members with consecutive weeks confirmed can only use up to 1,800 credits per week & cannot be accumulated. Resort Credits usage is subject to 20% tax, payable by member. Credits are not redeemable for cash and are not transferable or extendable. To receive benefits and pre-pay All Inclusive program, please call U.S. 1-866-437-5817, CAN 1-866-640-1681 or send an e-mail to info@prepayment-allinclusive.com Please verify terms and conditions for each promotion. Restrictions apply.

20-Aug-2017 to 18-Oct-2017
Couple Fee: US Dollars 350.43
Fee Type= Day
Hotel .
19-Oct-2017 to 31-Oct-2017
Couple Fee: US Dollars 350.43
Fee Type= Day
Hotel Mandatory Rock Getaway Event Supplement of US$340 per couple, per night only for the nights of Oct 26th thru Nov 1st. Extra person is US$170. For more info: www.rockgetaway.com
01-Nov-2017 to 01-Nov-2017
Couple Fee: US Dollars 365.86
Fee Type= Day
Hotel Mandatory Rock Getaway Event Supplement of US$340 per couple, per night only for the nights of Oct 26th thru Nov 1st. Extra person is US$170. For more info: www.rockgetaway.com
02-Nov-2017 to 22-Dec-2017
Couple Fee: US Dollars 365.86
Fee Type= Day
Hotel .
23-Dec-2017 to 03-Jan-2018
Couple Fee: US Dollars 620.57
Fee Type= Day
Hotel .
04-Jan-2018 to 07-Apr-2018
Couple Fee: US Dollars 465.71
Fee Type= Day
Hotel .
08-Apr-2018 to 18-Aug-2018
Couple Fee: US Dollars 390.71
Fee Type= Day
Hotel .
19-Aug-2018 to 31-Oct-2018
Couple Fee: US Dollars 361.14
Fee Type= Day
Hotel .
01-Nov-2018 to 21-Dec-2018
Couple Fee: US Dollars 378.00
Fee Type= Day
Hotel .
22-Dec-2018 to 03-Jan-2019
Couple Fee: US Dollars 639.86
Fee Type= Day
Hotel .

Urgent Information

Mandatory fees

  • State Lodging tax is 3% Ask resort for currency type. Cash or Credit is accepted.

PROMOTIONS

Special Offer

Please check promotion under Special Offers in RCI.com: https://preview.rci.com/pre-rci-en_US/special-offers/mexico/riviera-maya-5703-hard-rock-resorts.page

From: JUL01/2017 Until : SEP30/2017

GOLF

Golf Club at Moon Palace

 18 holes par .

DINING

Restaurants and Dining

La Huerta American Creative 6-11 p.m.
El Greco International 6:30-11 p.m.
Mundaca International 6-11 p.m.
Mo MO NO Hana Oriental Breakfast 6:45-11 a.m. & Dinner 6-11:30 p.m.
La Hacienda Mexican 6-11 p.m.
Ventanas International Breakfast 7-11 a.m. & Dinner 6-11 p.m.
Bars (6) Bar Hours vary. Check with resort for details.