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Hard Rock Hotel Riviera Maya Heaven #5703 RCI Gold Crown

Puerto Aventuras, Quintana Roo   Mexico 

Weather Information opens a pop up Currently 70.0°F / 21.0°C
This is a Premier all-inclusive resort – a designation based on global quality and service awards to recognize those RCI all-inclusive affiliated resorts which provide an exemplary level of service (RCI Gold Crown Resort® award, 4.0 in TripAdvisor ratings, and 4.0 in RCI subscribing member feedback in the All-inclusive Food & Beverage and Value categories).
Premier Plus All-Inclusive

Check In on:

Sunday , Monday , Tuesday , Wednesday , Thursday , Friday , Saturday

RCI Point Values RCI Point Values
Hard Rock Hotel Riviera Maya Heaven (#5703)

Other unit configurations may exist at this resort.
.
2017 Planning Calendar
Wk. No Fri. to Fri. Sat. to Sat. >Sun. to Sun.
1 06 Jan. - 13 Jan. 07 Jan. - 14 Jan. 08 Jan. - 15 Jan.
2 13 Jan. - 20 Jan. 14 Jan. - 21 Jan. 15 Jan. - 22 Jan.
3 20 Jan. - 27 Jan. 21 Jan. - 28 Jan. 22 Jan. - 29 Jan.
4 27 Jan. - 03 Feb. 28 Jan. - 04 Feb. 29 Jan. - 05 Feb.
5 03 Feb. -10 Feb. 04 Feb. - 11 Feb. 05 Feb. - 12 Feb.
6 10 Feb. - 17 Feb. 11 Feb. - 18 Feb. 12 Feb. - 19 Feb.
7 17 Feb. - 24 Feb. 18 Feb. - 25 Feb. 19 Feb. - 26 Feb.
8 24 Feb. - 03 March. 25 Feb. - 04 March. 26 Feb. - 05 March
9 03 March. - 10 March 04 March. - 11 March 05 March - 12 March
10 10 March - 17 March 11 March - 18 March 12 March - 19 March
11 17 March - 24 March 18 March - 25 March 19 March - 26 March
12 24 March - 31 March 25 March - 01 April 26 March - 02 March
13 31 March - 07 April 01 april - 08 April 02 April - 09 April
14 07 April - 14 April 08 April - 15 April 09 April - 16 April
15 14 April - 21 April 15 April - 22 April 16 April - 23 April
16 21 April - 28 April 22 April - 29 April 23 April - 30 April
17 28 April - 05 May 29 April - 06 May 30 April - 07 May
18 05 May - 12 May 06 May - 13 May 07 May - 14 May
19 12 May - 19 May 13 May - 20 May 14 May - 21 May
20 19 May - 26 May 20 May - 27 May 21 May - 28 May
21 26 May - 02 June 27 May - 03 June 28 May - 04 June
22 02 june - 09 June 03 June - 10 June 04 June - 11 June
23 09 June - 16 June 10 June - 17 June 0
24 16 June - 23 June 17 June - 24 June 18 June - 25 June
25 23 June - 30 June 24 June - 01 July 25 June - 02 July
26 30 June - 07 July 1 July - 08 July 02 July - 09 July
27 07 July - 14 July 08 July - 15 July 09 July - 16 July
28 14 July - 21 July 15 July - 22 July 16 July - 23 July
29 21 July - 28 July 22 July - 29 July 23 July - 30 July
30 28 July - 04 Aug. 29 July - 05 Aug. 30 July - 06 Aug.
31 04 Aug- 11 Aug. 05 Aug. -12 Aug. 06 Aug. - 13 Aug.
32 11 Aug. - 18 Aug. 12 Aug. - 19 Aug. 13 Aug. - 20 Aug.
33 18 Aug. - 25 Aug. 19 Aug. - 26 Aug. 20 Aug. - 27 Aug.
34 25 Aug. - 01 Sept.. 26 Aug. - 02 Sept. 27 Aug. - 03 Sept.
35 01 Sept. - 08 Sept. 02 Sept. - 09 Sept. 03 Sept. - 10 Sept.
36 08 Sept. - 15 Sept. 09 Sept. - 16 Sept. 10 Sept. - 17 Sept.
37 15 Sept. - 22 Sept. 16 Sept. - 23 Sept. 17 Sept. - 24 Sept.
38 22 Sept. - 29 Sept. 23Sept. - 30 Sept. 24Sept. - 01 Oct.
39 29 Sept. - 06 Oct. 30 Sept. - 07 Oct. 01 Oct. - 08 Oct.
40 06 Oct. - 13 Oct. 07 Oct. - 14 Oct. 08 Oct. - 15 Oct.
41 13 Oct. - 20 Oct. 14 Oct. - 21 Oct. 15 Oct. - 22 Oct.
42 20 Oct. - 27 Oct. 21 Oct. -28 Oct. 22 Oct. - 29 Oct.
43 27 Oct. - 03 Nov. 28 Oct. - 04 Now. 29 Oct. - 05 Nov.
44 03 Nov. - 10 Nov. 04 Now. - 11 Nov. 05 Nov. -12 Nov.
45 10 Nov. - 17 Nov. 11 Nov. - 18 Nov. 12 Nov. - 19 Nov.
46 17 Nov. - 24 Nov. 18 Nov. - 25 Nov. 19 Nov. - 26 Nov.
47 24 Nov. - 01 Dec. 25 Nov. - 02 Dec. 26 Nov. - 03 Dec.
48 01 Dec. - 08 Dec. 02 Dec. - 09 Dec. 03 Dec. - 10 Dec.
49 08 Dec. - 15 Dec. 09 Dec. - 16 Dec. 10 Dec. - 17 Dec.
50 15 Dec. - 22 Dec. 16 Dec. - 23 Dec. 17 Dec. - 24 Dec.
51 22 Dec. - 29 Dec. 23 Dec. - 30 Dec. 24 Dec. - 31 Dec.
52 29 Dec. - 05 Jan. 30 Dec. - 06 Jan. 31 Dec. - 07 Jan.

Season Information

Time Datesstart date and end date
High demand
06-Jan-2018 to 08-Sep-2018
High demand
06-Oct-2018 to 31-Dec-2018
low demand
08-Sep-2018 to 06-Oct-2018

HARD ROCK HOTEL RIVIERA MAYA The ultimate crowd pleaser: 687 guestrooms, 2 swimming pools and waterslides, 7 restaurants and 3 bars 18-hole Jack Nicklaus Golf Course & Robert von Hagge Course Yoga temple, tennis courts, bicycles and climbing wall Body Rock Fitness Center Rock Spa Heaven at Riviera Maya - exclusive section for adult guests, Little Big Club, Teens Lounge and NOW WOODWARD arrives with Skateboarding parkour, ParkBoard, ParkSki and more, also Memorabilia-a selection of priceless music memorabilia Bottom line, it's all top shelf. Enjoy.

Property Info

Front Desk:

Check In Check Out:

Accessibility Features:

  • Wheelchair Accessible , Handicapped Unit

  • Elevator/Lift

  • Accessibility equipment for the deaf

Additional Info:

  • No Pets. Please contact the resort directly regarding its ADA service animal policy.

  • Security: Security personnel , Security fence with limited access

Attractions

On-site:

  • Shopping

Off-site:

  • Cinema/Movie Theater

  • Cultural Sites

  • Historical Areas

  • Amusement Parks

  • Theme Park

  • Show More + Information

Recreation

On-site:

  • Entertainment / Nightlife Entertainment / Nightlife Minimum Age : 18

  • Bicycling

  • Beach facilities

  • Ping Pong

  • Snorkeling

  • Show More + Information

Off-site:

  • Fishing (Nearby)

  • Water Skiing (Nearby)

  • Golf (Nearby)

  • Boating (Nearby)

  • Windsurfing (Nearby)

  • Show More + Information

Property Amenities

On-site:

  • Arcade/game room

  • Fitness Center

  • Nightclub

  • Poolside bar

  • Jacuzzi/Hot tub

  • Show More + Information

Resort Services

On-site:

  • Car Rental

  • Medical facility

  • Multilingual staff

  • Conference facilities

  • Dry cleaning/laundry service

  • Show More + Information

Restaurant & Dining

On-site:

  • Restaurant/Dining

  • Snack bar

Resort Contact

Hard Rock Hotel Riviera Maya Heaven  (#5703)
Lote 3 Rancho El Trébol, Carretera Federal Cancún-Tulum
Kilómetro 72 Municipio Solidaridad
72 MUNICIPIO SOLIDARIDAD
Puerto Aventuras,  Quintana Roo  77400
Mexico

Resort telephone number: 984-8751100

Resort Fax Number: 984-8751101

577 ULTRA PLUSH ROOMS & SUITES Head to the front row for all the legendary amenities one room can handle. Go ahead and step out to your private balcony and soak it in. Kick it with hydro spa tubs, flat screen satellite TVs, and free Wi-Fi throughout. Live like a legend with 24-hour room service, a fully stocked mini-bar, and snacks perfect for everyone in your crew. Then, head out and experience all the non-stop service and style of the Hard Rock Hotel Riviera Maya. Here, every guest is nothing short of a Rock Star. And it all starts with your lavish room. *Bed type can be requested but not guaranteed, subject to availability.

Hotel

Sleeps:

2

Privacy:

2

Kitchen:

No

Bathroom:

Full

Amenities

  • Internet Access: Wireless Internet Access
  • Hairdryer
  • Oversized bath tub or shower: No
  • Bathtub: Jacuzzi / Whirlpool tub

Furnishings

  • Location of Television(s): In bedroom
  • IPOD/ MP3 Connectivity
  • Television: Cable/Satellite
  • Number of televisions in unit: 1
  • Television Type: Plasma

Room Features

  • Location of bedroom(s)/bathroom(s) within unit: Upstairs
  • Stairs/Unit Accessibility: Ground level
  • Heating/Cooling system: Air conditioned
  • Smoking/non-smoking rooms (available by request)
  • Outdoor living space: Balcony / Patio
  • Show More + Information

Kitchen Equipment

  • Coffee Maker

Kitchen Features

  • Refrigerator: Other than full, with freezer

Bedding Configuration

  • Children / Baby Facilities: Cribs
  • Bed Size / Sleeping Arrangements (of like Unit types): King

Hotel

Sleeps:

4

Privacy:

2

Kitchen:

No

Bathroom:

Full

Amenities

  • Iron and ironing board available
  • Alarm clock/clock radio
  • Internet Access: Wireless Internet Access
  • Hairdryer
  • Oversized bath tub or shower: No
  • Show More + Information

Furnishings

  • Video player/Recorder
  • Number of televisions in unit: 1
  • IPOD/ MP3 Connectivity
  • Location of Television(s): In bedroom
  • Television: Cable/Satellite
  • Show More + Information

Room Features

  • Location of bedroom(s)/bathroom(s) within unit: Upstairs and downstairs
  • Stairs/Unit Accessibility: Elevators
  • Heating/Cooling system: Air conditioned
  • Outdoor living space with furniture
  • Outdoor living space: Terrace
  • Show More + Information

Kitchen Equipment

  • Coffee Maker

Kitchen Features

  • Refrigerator: Other than full, with freezer

Bedding Configuration

  • Children / Baby Facilities: Cribs
  • Bed Size / Sleeping Arrangements (of like Unit types): Multiple Double


Destination Highlights

Around the resort are the best attractions in Mexico. Xel-Ha is a natural park with the longest underground river in the world that forms inlets, lagoons and cenotes. In the eco-archaeological park Xcaret, swim with multicolored shoals within another underground river. Tulum is the archaeological site of an ancient fortified city of the Mayan civilization. You can enjoy these places and many more tours at the Hard Rock Riviera Maya Heaven. There is always something to do at the Hard Rock Hotel Riviera Maya Heaven. Our four restaurants serve a variety of international dishes, Italian, Asian and Californian, and our five bars offer cocktails and premium wines. The hotel also features four pools: one indoor with ambient music (music therapy), another is free style, a third is for counter current training, all offering options for a cool dip or exercising, depending on your preference. Visit Hard Rock Riviera Maya Heaven & live an unforgettable adults only vacation in the Mayan Riviera.

Directions from Major Airport to Resort

From the Cancun International Airport, go south on highway 307 towards Chetumal, follow the signs to Puerto Aventuras, passing through Puerto Morelos and Playa del Carmen. Transportation from the airport is included. *To confirm the transportation service included, please e-mail the resort at least 10 days prior to the arrival date to transfercancun@rcdhotels.com and provide them with your reservation information like your RCI I.D., Full Name, Resort Confirmed, Airline, Flight Number, Arrival Date & Time and the number of travelers.


Member Ratings

ALL INCLUSIVE FEES

Mandatory 7 Day All Inclusive Program. Fees are per room, per night in double or single occupancy. Adults Only Resort (Must be over 18 years old). 2018 Additional Adult in the same room US$122.43 per night. 2019 Additional Adult in the same room US$130 per night. 2020 Additional Adult in the same room US$134 per night. *Different fees apply during the same week confirmed & will be charged daily according to each stay. *Christmas & New Year weeks (51-52) reservations MUST prepay the Mandatory All Inclusive Program at least 30 days prior to the arrival date or the resort will reserve the right to honor accommodations. *To receive benefits and pre-pay All Inclusive program, please call U.S. 1-866-437-5817, CAN 1-866-640-1681 or send an e-mail to info@prepayment-allinclusive.com Please verify terms and conditions for each promotion. Restrictions apply.

Pre-pay the All Inclusive fees at least 30 days prior to the check in date and receive 1,800 Resort Credits. Members with consecutive weeks confirmed can only use up to 1,800 credits per week & cannot be accumulated. Resort Credits usage is subject to 20% tax, payable by member. Credits are not redeemable for cash and are not transferable or extendable. To receive benefits and pre-pay All Inclusive program, please call U.S. 1-866-437-5817, CAN 1-866-640-1681 or send an e-mail to info@prepayment-allinclusive.com Please verify terms and conditions for each promotion. Restrictions apply.

04-Jan-2018 to 07-Apr-2018
Couple Fee: US Dollars 465.71
Fee Type= Day
Hotel .
08-Apr-2018 to 18-Aug-2018
Couple Fee: US Dollars 390.71
Fee Type= Day
Hotel .
19-Aug-2018 to 31-Oct-2018
Couple Fee: US Dollars 361.14
Fee Type= Day
Hotel .
01-Nov-2018 to 21-Dec-2018
Couple Fee: US Dollars 378.00
Fee Type= Day
Hotel .
22-Dec-2018 to 03-Jan-2019
Couple Fee: US Dollars 639.86
Fee Type= Day
Hotel .
04-Jan-2019 to 27-Apr-2019
Couple Fee: US Dollars 537.00
Fee Type= Day
Hotel .
28-Apr-2019 to 21-Jun-2019
Couple Fee: US Dollars 406.00
Fee Type= Day
Hotel .
22-Jun-2019 to 18-Aug-2019
Couple Fee: US Dollars 471.00
Fee Type= Day
Hotel .
19-Aug-2019 to 31-Oct-2019
Couple Fee: US Dollars 375.00
Fee Type= Day
Hotel .
01-Nov-2019 to 20-Dec-2019
Couple Fee: US Dollars 379.00
Fee Type= Day
Hotel .
21-Dec-2019 to 01-Jan-2020
Couple Fee: US Dollars 893.00
Fee Type= Day
Hotel .
02-Jan-2020 to 18-Apr-2020
Couple Fee: US Dollars 604.00
Fee Type= Day
Hotel .
19-Apr-2020 to 19-Jun-2020
Couple Fee: US Dollars 419.00
Fee Type= Day
Hotel .
20-Jun-2020 to 18-Aug-2020
Couple Fee: US Dollars 485.00
Fee Type= Day
Hotel .
19-Aug-2020 to 31-Oct-2020
Couple Fee: US Dollars 387.00
Fee Type= Day
Hotel .
01-Nov-2020 to 18-Dec-2020
Couple Fee: US Dollars 391.00
Fee Type= Day
Hotel .

Urgent Information

Mandatory fees

  • State Lodging tax is 3% Ask resort for currency type. Cash or Credit is accepted.

PROMOTIONS

3,600 Resort Credits Promotion

Confirm a reservation from November 1st thru April 30th, 2018 with Travel Dates from November 1st, 2017 thru December 15th, 2018 and receive 3,600 Resort Credits. All Inclusive Program fees must be prepaid at least 30 days prior to the arrival dates in order for this promotion to apply. Resort credits usage is subject to a 20% service fee, payable by member.

From: NOV01/2017 Until : APR30/2018

GOLF

Golf Club at Moon Palace

 18 holes par .

DINING

Restaurants and Dining

La Huerta American Creative 6-11 p.m.
El Greco International 6:30-11 p.m.
Mundaca International 6-11 p.m.
Mo MO NO Hana Oriental Breakfast 6:45-11 a.m. & Dinner 6-11:30 p.m.
La Hacienda Mexican 6-11 p.m.
Ventanas International Breakfast 7-11 a.m. & Dinner 6-11 p.m.
Bars (6) Bar Hours vary. Check with resort for details.