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Ai Hard Rock Hotel Riviera Maya Heaven #5703 RCI Gold Crown

Puerto Aventuras, Quintana Roo   Mexico 

Weather Information opens a pop up Currently 81.0°F / 27.0°C
This is a Premier all-inclusive resort – a designation based on global quality and service awards to recognize those RCI all-inclusive affiliated resorts which provide an exemplary level of service (RCI Gold Crown Resort® award, 4.0 in TripAdvisor ratings, and 4.0 in RCI subscribing member feedback in the All-inclusive Food & Beverage and Value categories).
Premier Plus All-Inclusive

Check In on:

Sunday , Monday , Tuesday , Wednesday , Thursday , Friday , Saturday

RCI Point Values RCI Point Values
Ai Hard Rock Hotel Riviera Maya Heaven (#5703)

Other unit configurations may exist at this resort.
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2017 Planning Calendar
Wk. No Fri. to Fri. Sat. to Sat. >Sun. to Sun.
1 06 Jan. - 13 Jan. 07 Jan. - 14 Jan. 08 Jan. - 15 Jan.
2 13 Jan. - 20 Jan. 14 Jan. - 21 Jan. 15 Jan. - 22 Jan.
3 20 Jan. - 27 Jan. 21 Jan. - 28 Jan. 22 Jan. - 29 Jan.
4 27 Jan. - 03 Feb. 28 Jan. - 04 Feb. 29 Jan. - 05 Feb.
5 03 Feb. -10 Feb. 04 Feb. - 11 Feb. 05 Feb. - 12 Feb.
6 10 Feb. - 17 Feb. 11 Feb. - 18 Feb. 12 Feb. - 19 Feb.
7 17 Feb. - 24 Feb. 18 Feb. - 25 Feb. 19 Feb. - 26 Feb.
8 24 Feb. - 03 March. 25 Feb. - 04 March. 26 Feb. - 05 March
9 03 March. - 10 March 04 March. - 11 March 05 March - 12 March
10 10 March - 17 March 11 March - 18 March 12 March - 19 March
11 17 March - 24 March 18 March - 25 March 19 March - 26 March
12 24 March - 31 March 25 March - 01 April 26 March - 02 March
13 31 March - 07 April 01 april - 08 April 02 April - 09 April
14 07 April - 14 April 08 April - 15 April 09 April - 16 April
15 14 April - 21 April 15 April - 22 April 16 April - 23 April
16 21 April - 28 April 22 April - 29 April 23 April - 30 April
17 28 April - 05 May 29 April - 06 May 30 April - 07 May
18 05 May - 12 May 06 May - 13 May 07 May - 14 May
19 12 May - 19 May 13 May - 20 May 14 May - 21 May
20 19 May - 26 May 20 May - 27 May 21 May - 28 May
21 26 May - 02 June 27 May - 03 June 28 May - 04 June
22 02 june - 09 June 03 June - 10 June 04 June - 11 June
23 09 June - 16 June 10 June - 17 June 0
24 16 June - 23 June 17 June - 24 June 18 June - 25 June
25 23 June - 30 June 24 June - 01 July 25 June - 02 July
26 30 June - 07 July 1 July - 08 July 02 July - 09 July
27 07 July - 14 July 08 July - 15 July 09 July - 16 July
28 14 July - 21 July 15 July - 22 July 16 July - 23 July
29 21 July - 28 July 22 July - 29 July 23 July - 30 July
30 28 July - 04 Aug. 29 July - 05 Aug. 30 July - 06 Aug.
31 04 Aug- 11 Aug. 05 Aug. -12 Aug. 06 Aug. - 13 Aug.
32 11 Aug. - 18 Aug. 12 Aug. - 19 Aug. 13 Aug. - 20 Aug.
33 18 Aug. - 25 Aug. 19 Aug. - 26 Aug. 20 Aug. - 27 Aug.
34 25 Aug. - 01 Sept.. 26 Aug. - 02 Sept. 27 Aug. - 03 Sept.
35 01 Sept. - 08 Sept. 02 Sept. - 09 Sept. 03 Sept. - 10 Sept.
36 08 Sept. - 15 Sept. 09 Sept. - 16 Sept. 10 Sept. - 17 Sept.
37 15 Sept. - 22 Sept. 16 Sept. - 23 Sept. 17 Sept. - 24 Sept.
38 22 Sept. - 29 Sept. 23Sept. - 30 Sept. 24Sept. - 01 Oct.
39 29 Sept. - 06 Oct. 30 Sept. - 07 Oct. 01 Oct. - 08 Oct.
40 06 Oct. - 13 Oct. 07 Oct. - 14 Oct. 08 Oct. - 15 Oct.
41 13 Oct. - 20 Oct. 14 Oct. - 21 Oct. 15 Oct. - 22 Oct.
42 20 Oct. - 27 Oct. 21 Oct. -28 Oct. 22 Oct. - 29 Oct.
43 27 Oct. - 03 Nov. 28 Oct. - 04 Now. 29 Oct. - 05 Nov.
44 03 Nov. - 10 Nov. 04 Now. - 11 Nov. 05 Nov. -12 Nov.
45 10 Nov. - 17 Nov. 11 Nov. - 18 Nov. 12 Nov. - 19 Nov.
46 17 Nov. - 24 Nov. 18 Nov. - 25 Nov. 19 Nov. - 26 Nov.
47 24 Nov. - 01 Dec. 25 Nov. - 02 Dec. 26 Nov. - 03 Dec.
48 01 Dec. - 08 Dec. 02 Dec. - 09 Dec. 03 Dec. - 10 Dec.
49 08 Dec. - 15 Dec. 09 Dec. - 16 Dec. 10 Dec. - 17 Dec.
50 15 Dec. - 22 Dec. 16 Dec. - 23 Dec. 17 Dec. - 24 Dec.
51 22 Dec. - 29 Dec. 23 Dec. - 30 Dec. 24 Dec. - 31 Dec.
52 29 Dec. - 05 Jan. 30 Dec. - 06 Jan. 31 Dec. - 07 Jan.

Season Information

Time Datesstart date and end date
High demand
07-Jan-2017 to 09-Sep-2017
High demand
07-Oct-2017 to 31-Dec-2017
low demand
09-Sep-2017 to 07-Oct-2017

Welcome to lavish extras, superlative amenities, and a no limits attitude to match. Welcome to Heaven at the Hard Rock Hotel Riviera Maya, a resort within the resort exclusive to adult guests. Here, we elevate the spirit of Rock & Roll to a status all its own. And you are on the list. RESORT SERVICES: 5 Star accommodations Casual and a la carte dining. Beverages (alcoholic & otherwise), Delicious snacks, Top-shelf in-room liquor dispenser, 24/7 in-room service, Nightly entertainment , Live entertainment, Free Wi-Fi in-room & resort-wide, Parking Free, Unlimited phone calls to the Continental US and Canada, Private function concessions, Gratuities included.

Property Info

Front Desk:

Check In Check Out:

Accessibility Features:

  • Handicapped Unit , Wheelchair Accessible

  • Elevator/Lift

  • Accessibility equipment for the deaf

Additional Info:

  • No Pets. Please contact the resort directly regarding its ADA service animal policy.

  • Security: Security personnel , Security fence with limited access

Attractions

On-site:

  • Shopping

Off-site:

  • Shopping

Recreation

On-site:

  • Beach facilities

  • Snorkeling

  • Beach

  • Ping Pong

  • Scuba Diving Scuba Diving Type : Salt Water

  • Show More + Information

Off-site:

  • Water Skiing (Nearby)

  • Boating (Nearby)

  • Fishing (Nearby)

  • Windsurfing (Nearby)

  • Golf (Nearby)

  • Show More + Information

Property Amenities

On-site:

  • Fitness Center

  • Arcade/game room

  • Spa Spa Services : Facials , Nail Services , Massage , Body treatments

  • Sport Courts / Grounds

  • ATM/banking

  • Show More + Information

Resort Services

On-site:

  • Doorman/doorwoman

  • Car Rental

  • Laundry facilities

  • Conference facilities

  • Medical facility

  • Show More + Information

Restaurant & Dining

On-site:

  • Restaurant/Dining

  • Snack bar

Resort Contact

Ai Hard Rock Hotel Riviera Maya Heaven  (#5703)
Lote 3 Rancho El Trébol, Carretera Federal Cancún-Tulum
Kilómetro 72 Municipio Solidaridad
72 MUNICIPIO SOLIDARIDAD
Puerto Aventuras,  Quintana Roo  77400
Mexico

Resort telephone number: 984-8751100

Resort Fax Number: 984-8751101

577 ULTRA PLUSH ROOMS & SUITES Head to the front row for all the legendary amenities one room can handle. Go ahead and step out to your private balcony and soak it in. Kick it with hydro spa tubs, flat screen satellite TVs, and free Wi-Fi throughout. Live like a legend with 24-hour room service, a fully stocked mini-bar, and snacks perfect for everyone in your crew. Then, head out and experience all the non-stop service and style of the Hard Rock Hotel Riviera Maya. Here, every guest is nothing short of a Rock Star. And it all starts with your lavish room.

Hotel

Sleeps:

2

Privacy:

2

Kitchen:

No

Bathroom:

Full

Amenities

  • Washer/Dryer: No
  • Internet Access: Wireless Internet Access
  • Hairdryer
  • Oversized bath tub or shower: No
  • Bathtub: Jacuzzi / Whirlpool tub

Furnishings

  • Television: Cable/Satellite
  • Location of Television(s): In bedroom
  • Television Type: Plasma
  • Number of televisions in unit: 1
  • IPOD/ MP3 Connectivity

Room Features

  • Location of bedroom(s)/bathroom(s) within unit: Upstairs
  • Stairs/Unit Accessibility: Ground level
  • Heating/Cooling system: Air conditioned
  • Smoking/non-smoking rooms (available by request)
  • Outdoor living space: Balcony / Patio
  • Show More + Information

Kitchen Equipment

  • Coffee Maker

Kitchen Features

  • Refrigerator: Other than full with freezer

Bedding Configuration

  • Children / Baby Facilities: Cribs
  • Bed Size / Sleeping Arrangements (of like Unit types): King

Hotel

Sleeps:

4

Privacy:

2

Kitchen:

No

Bathroom:

Full

Amenities

  • Washer/Dryer: No
  • Iron and ironing board available
  • Alarm clock/clock radio
  • Internet Access: Wireless Internet Access
  • Hairdryer
  • Show More + Information

Furnishings

  • Video player/Recorder
  • Television Type: LCD
  • Location of Television(s): In bedroom
  • IPOD/ MP3 Connectivity
  • Number of televisions in unit: 1
  • Show More + Information

Room Features

  • Location of bedroom(s)/bathroom(s) within unit: Upstairs and downstairs
  • Stairs/Unit Accessibility: Elevators
  • Heating/Cooling system: Air conditioned
  • Outdoor living space with furniture
  • Outdoor living space: Terrace
  • Show More + Information

Kitchen Equipment

  • Coffee Maker

Kitchen Features

  • Refrigerator: Other than full with freezer

Bedding Configuration

  • Children / Baby Facilities: Cribs
  • Bed Size / Sleeping Arrangements (of like Unit types): Multiple Double


Destination Highlights

Around the resort are the best attractions in Mexico. Xel-Ha is a natural park with the longest underground river in the world that forms inlets, lagoons and cenotes. In the eco-archaeological park Xcaret, swim with multicolored shoals within another underground river. Tulum is the archaeological site of an ancient fortified city of the Mayan civilization. You can enjoy these places and many more tours at the Hard Rock Riviera Maya Heaven. There is always something to do at the Hard Rock Hotel Riviera Maya Heaven. Our four restaurants serve a variety of international dishes, Italian, Asian and Californian, and our five bars offer cocktails and premium wines. The hotel also features four pools: one indoor with ambient music (music therapy), another is free style, a third is for counter current training, all offering options for a cool dip or exercising, depending on your preference. Visit Hard Rock Riviera Maya Heaven & live an unforgettable adults only vacation in the Mayan Riviera.

Directions from Major Airport to Resort

From the Cancun International Airport, go south on highway 307 towards Chetumal, follow the signs to Puerto Aventuras, passing through Puerto Morelos and Playa del Carmen. Transportation from the airport is included. *To confirm the transportation service included, please e-mail the resort at least 10 days prior to the arrival date to transfercancun@rcdhotels.com and provide them with your reservation information like your RCI I.D., Full Name, Resort Confirmed, Airline, Flight Number, Arrival Date & Time and the number of travelers.

Member Ratings

ALL INCLUSIVE FEES

Mandatory 7 Day All Inclusive Program Fees are per room, per week in double or single occupancy. Adults Only Resort (Must be over 18 years old). 2017 Additional Adult in the same room US$831 per week. *Christmas & New Year weeks (51-52) reservations MUST prepay the Mandatory All Inclusive Program at least 30 days prior to the arrival date or the resort will reserve the right to honor accommodations. *To receive benefits and pre-pay All Inclusive program, please call U.S. 1-866-437-5817, CAN 1-866-640-1681 or send an e-mail to info@prepayment-allinclusive.com Please verify terms and conditions for each promotion. Restrictions apply.

Pre-pay the All Inclusive fees at least 30 days prior to the check in date and receive 1,800 Resort Credits. Members with consecutive weeks confirmed can only use up to 1,800 credits per week & cannot be accumulated. Resort Credits usage is subject to 20% tax, payable by member. Credits are not redeemable for cash and are not transferable or extendable. To receive benefits and pre-pay All Inclusive program, please call U.S. 1-866-437-5817, CAN 1-866-640-1681 or send an e-mail to info@prepayment-allinclusive.com Please verify terms and conditions for each promotion. Restrictions apply.

20-Aug-2017 to 18-Oct-2017
Couple Fee: US Dollars 2453.00
Fee Type= Week
Hotel .
19-Oct-2017 to 31-Oct-2017
Couple Fee: US Dollars 2453.00
Fee Type= Week
Hotel Mandatory Rock Getaway Event Supplement of US$340 per couple, per night only for the nights of Oct 26th thru Nov 1st. Extra person is US$170. For more info: www.rockgetaway.com
01-Nov-2017 to 01-Nov-2017
Couple Fee: US Dollars 2561.00
Fee Type= Week
Hotel Mandatory Rock Getaway Event Supplement of US$340 per couple, per night only for the nights of Oct 26th thru Nov 1st. Extra person is US$170. For more info: www.rockgetaway.com
02-Nov-2017 to 20-Dec-2017
Couple Fee: US Dollars 2561.00
Fee Type= Week
Hotel .
21-Dec-2017 to 31-Dec-2017
Couple Fee: US Dollars 4344.00
Fee Type= Week
Hotel .
01-Jan-2018 to 07-Apr-2018
Couple Fee: US Dollars 3260.00
Fee Type= Week
Hotel Additional Adult in the same room US$857 per week.
08-Apr-2018 to 18-Aug-2018
Couple Fee: US Dollars 2735.00
Fee Type= Week
Hotel Additional Adult in the same room US$857 per week.
19-Aug-2018 to 31-Oct-2018
Couple Fee: US Dollars 2528.00
Fee Type= Week
Hotel Additional Adult in the same room US$857 per week.
01-Nov-2018 to 19-Dec-2018
Couple Fee: US Dollars 2646.00
Fee Type= Week
Hotel Additional Adult in the same room US$857 per week.
20-Dec-2018 to 31-Dec-2018
Couple Fee: US Dollars 4479.00
Fee Type= Week
Hotel Additional Adult in the same room US$857 per week.

Urgent Information

Mandatory fees

  • State Lodging tax is 3% Ask resort for currency type. Cash or Credit is accepted.

Policy Restrictions

  • Minimum age check-in: Minimum age check-in is 18.
  • Min. Occ. 2 adults per unit, additional people at extra cost, max. 4 people per room.
  • No Pets. Please contact the resort directly regarding its ADA service animal policy.

General Urgent Information

  • All Inclusive Fees are charged based on the number of guests considering the required occupancy is met. Applicable fees for the minimum occupancy of the confirmed unit will be charged, whether all guests are present during the entire stay or not. Please check occupancy required before confirming.
  • To view the All Inclusive Fees you will be responsible for paying upon check in, click on the AI Fees tab above or visit RCI’s “All inclusive” website WWW.RCI.COM

Other Information

  • Members with vacation ownership in Palace and/or Legendary, cannot confirm a HARD ROCK All Inclusive Collection resort thru RCI.
  • The program includes all meals, beverages, activities, non-motorized water sports and transportation from & to the airport. 3% state lodging tax already included in fees.
  • Pre-pay the All Inclusive fees at least 30 days prior to the check in date and receive 1,800 Resort Credits. Members with consecutive weeks confirmed can only use up to 1,800 credits per week & cannot be accumulated. Resort Credits usage is subject to 20% tax, payable by member.
  • Credits are not redeemable for cash and are not transferable or extendable. To receive benefits and pre-pay All Inclusive program, please call U.S. 1-866-437-5817, CAN 1-866-640-1681 or send an e-mail to info@prepayment-allinclusive.com Please verify terms and conditions for each promotion. Restrictions apply.

PROMOTIONS

Special Offer

Please check promotion under Special Offers in RCI.com: https://preview.rci.com/pre-rci-en_US/special-offers/mexico/riviera-maya-5703-hard-rock-resorts.page

From: JUL01/2017 Until : SEP30/2017

GOLF

Golf Club at Moon Palace

 18 holes par .

DINING

Restaurants and Dining

La Huerta American Creative 6-11 p.m.
El Greco International 6:30-11 p.m.
Mundaca International 6-11 p.m.
Mo MO NO Hana Oriental Breakfast 6:45-11 a.m. & Dinner 6-11:30 p.m.
La Hacienda Mexican 6-11 p.m.
Ventanas International Breakfast 7-11 a.m. & Dinner 6-11 p.m.
Bars (6) Bar Hours vary. Check with resort for details.