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Hard Rock Hotel Riviera Maya Heaven *Pp-Ai* #6645 RCI Gold Crown

Puerto Aventuras, Quintana Roo   Mexico 

Weather Information opens a pop up Currently 79.0°F / 26.0°C
All-inclusive packages vary, based upon the resort's range of services and amenities. This resort requires that all guests purchase the all-inclusive package for the full duration of their stay.
Mandatory All-Inclusive

Check In on:

Sunday , Friday , Saturday

RCI Point Values RCI Point Values
Hard Rock Hotel Riviera Maya Heaven *Pp-Ai* (#6645)

Other unit configurations may exist at this resort.
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2017 Planning Calendar
Wk. No Fri. to Fri. Sat. to Sat. >Sun. to Sun.
1 Jan 06 - Jan 13 Jan 07 - Jan 14 Jan 08 - Jan 15
2 Jan 13 - Jan 20 Jan 14 - Jan 21 Jan 15 - Jan 22
3 Jan 20 - Jan 27 Jan 21 - Jan 28 Jan 22 - Jan 29
4 Jan 27 - Feb 03 Jan 28 - Feb 04 Jan 29 - Feb 05
5 Feb 03 - Feb 10 Feb 04 - Feb 11 Feb 05 - Feb 12
6 Feb 10 - Feb 17 Feb 11 - Feb 18 Feb 12 - Feb 19
7 Feb 17 - Feb 24 Feb 18 - Feb 25 Feb 19 - Feb 26
8 Feb 24 - Mar 03 Feb 25 - Mar 04 Feb 26 - Mar 05
9 Mar 03 - Mar 10 Mar 04 - Mar 11 Mar 05 - Mar 12
10 Mar 10 - Mar 17 Mar 11 - Mar 18 Mar 12 - Mar 19
11 Mar 17 - Mar 24 Mar 18 - Mar 25 Mar 19 - Mar 26
12 Mar 24 - Mar 31 Mar 25 - Apr 01 Mar 26 - Mar 02
13 Mar 31 - Apr 07 Apr 01 - Apr 08 Apr 02 - Apr 09
14 Apr 07 - Apr 14 Apr 08 - Apr 15 Apr 09 - Apr 16
15 Apr 14 - Apr 21 Apr 15 - Apr 22 Apr 16 - Apr 23
16 Apr 21 - Apr 28 Apr 22 - Apr 29 Apr 23 - Apr 30
17 Apr 28 - May 05 Apr 29 - May 06 Apr 30 - May 07
18 May 05 - May 12 May 06 - May 13 May 07 - May 14
19 May 12 - May 19 May 13 - May 20 May 14 - May 21
20 May 19 - May 26 May 20 - May 27 May 21 - May 28
21 May 26 - June 02 May 27 - June 03 May 28 - June 04
22 Jun 02 - June 09 June 03 - June 10 June 04 - June 11
23 June 09 - June 16 June 10 - June 17 June 11 - June 18
24 June 16 - June 23 June 17 - June 24 June 18 - June 25
25 June 23 - June 30 June 24 - July 01 June 25 - July 02
26 June 30 - July 07 July 01 - July 08 July 02 - July 09
27 July 07 - July 14 July 08 - July 15 July 09 - July 16
28 July 14 - July 21 July 15 - July 22 July 16 - July 23
29 July 21 - July 28 July 22 - July 29 July 23 - July 30
30 July 28 - Aug 04 July 29 - Aug 05 July 30 - Aug 06
31 Aug 04 - Aug 11 Aug 05 - Aug 12 Aug 06 - Aug 13
32 Aug 11 - Aug 18 Aug 12 - Aug 19 Aug 13 - Aug 20
33 Aug 18 - Aug 25 Aug 19 - Aug 26 Aug 20 - Aug 27
34 Aug 25 - Sept 01 Aug 26 - Sept 02 Aug 27 - Sept 03
35 Sept 01 - Sept 08 Sept 02 - Sept 09 Sept 03 - Sept 10
36 Sept 08 - Sept 15 Sept 09 - Sept 16 Sept 10 - Sept 17
37 Sept 15 - Sept 22 Sept 16 - Sept 23 Sept 17 - Sept 24
38 Sept 22 - Sept 29 Sept 23 - Sept 30 Sept 24 - Oct 01
39 Sept 29 - Oct 06 Sept 30 - Oct 07 Oct 01 - Oct 08
40 Oct 06 - Oct 13 Oct 07 - Oct 14 Oct 08 - Oct 15
41 Oct 13 - Oct 20 Oct 14 - Oct 21 Oct 12 - Oct 22
42 Oct 20 - Oct 27 Oct 21 - Oct 28 Oct 22 - Oct 29
43 Oct 27 - Nov 03 Oct 28 - Nov 04 Oct 29 - Nov 05
44 Nov 03 - Nov 10 Nov 04 - Nov 11 Nov 05 - Nov 12
45 Nov 10 - Nov 17 Nov 11 - Nov 18 Nov 12 - Nov 19
46 Nov 17 - Nov 24 Nov 18 - Nov 25 Nov 19 - Nov 26
47 Nov 24 - Dec 01 Nov 25 - Dec 02 Nov 26 - Dec 03
48 Dec 01 - Dec 08 Dec 02 - Dec 09 Dec 03 - Dec 10
49 Dec 08 - Dec 15 Dec 09 - Dec 16 Dec 10 - Dec 17
50 Dec 15 - Dec 22 Dec 16 - Dec 23 Dec 17 - Dec 24
51 Dec 22 - Dec 29 Dec 23 - Dec 30 Dec 24 - Dec 31
52 Dec 29 - Jan 05 Dec 30 - Jan 06 Dec 31 - Jan 07

Season Information

Time Datesstart date and end date
High demand
07-Jan-2017 to 09-Sep-2017
High demand
07-Oct-2017 to 31-Dec-2017
low demand
09-Sep-2017 to 07-Oct-2017

Welcome to lavish extras, superlative amenities, and a no limits attitude to match. Welcome to Heaven at the Hard Rock Hotel Riviera Maya — a resort within the resort exclusive to adult guests. Here, we elevate the spirit of Rock & Roll to a status all its own. And you’re on the list. RESORT SERVICES: 5 Star accommodations Casual and à la carte dining, Beverages (alcoholic & otherwise), Delicious snacks, Top-shelf in-room liquor dispenser, 24/7 in-room service, Nightly entertainment, Live entertainment, Free Wi-Fi in-room & resort-wide, Parking Free, Unlimited phone calls to the Continental US and Canada, Private function concessions, Gratuities included

Property Info

Front Desk:

Check-in and Check-out:

Accessibility Features:

  • Handicapped Unit , Wheelchair Accessible

  • Elevator/Lift

  • Accessibility equipment for the deaf

Additional Info:

  • No Pets. Please contact the resort directly regarding its ADA service animal policy.

  • Security: Security personnel , Security fence with limited access

Attractions

Off-site:

Activities

On-site:

  • Bicycling

  • Scuba Diving Scuba Diving Type : Salt Water

  • Beach

  • Beach facilities

  • Volleyball

  • Show More + Information

Off-site:

  • Water Skiing (Nearby)

  • Windsurfing (Nearby)

  • Boating (Nearby)

  • Fishing (Nearby)

  • Golf (Nearby)

  • Show More + Information

Amenities

On-site:

  • Steam Room

  • Spa Spa Services : Massage , Facials , Nail Services , Body treatments

  • Nightclub

  • Sport Courts / Grounds

  • Gift shops or newsstand

  • Show More + Information

Resort Services

On-site:

  • Concierge desk/services

  • Multilingual staff

  • Currency exchange

  • Medical facility

  • Laundry facilities

  • Show More + Information

Off-site:

  • Post Office

Dining Options

On-site:

  • Restaurant/Dining

  • Snack bar

Contact

Hard Rock Hotel Riviera Maya Heaven *Pp-Ai*  (#6645)
LOTE 3 RANCHO EL TREBOL
CARR.FED.CANCUN-TULUM KM.
72 MUNICIPIO SOLIDARIDAD
Puerto Aventuras,  Quintana Roo  77400
Mexico

Resort telephone number: 52984/8751100

577 ULTRA PLUSH ROOMS & SUITES Head to the front row for all the legendary amenities one room can handle. Go ahead—step out to your private balcony and soak it in. Kick it with hydro spa tubs, flat screen satellite TVs, and free Wi-Fi throughout. Live like a legend with 24-hour room service, a fully stocked mini-bar, and snacks perfect for everyone in your crew. Then, head out and experience all the non-stop service and style of the Hard Rock Hotel Riviera Maya. Here, every guest is nothing short of a Rock Star. And it all starts with your lavish room.

Hotel

Sleeps:

2

Privacy:

2

Kitchen:

No

Bathroom:

Full

Room Facts

  • Heating/Cooling system: Air conditioned

Bedding Configuration

  • Bed Size / Sleeping Arrangements (of like Unit types): King

Hotel

Sleeps:

4

Privacy:

2

Kitchen:

No

Bathroom:

Full

Amenities

  • Iron and ironing board available
  • Alarm clock/clock radio
  • Bath countertops: 100656
  • Bathroom toiletries

Furnishing

  • Television: Cable/Satellite

Room Facts

  • Heating/Cooling system: Air conditioned
  • Housekeeping (fees may apply): Daily
  • Outdoor living space with furniture
  • Security box/safe in unit
  • Safety equipment
  • Show More + Information

Bedding Configuration

  • Bed Size / Sleeping Arrangements (of like Unit types): Multiple Double


Destination Highlights

Puerto Aventuras is a sparkling jewel on the Caribbean Sea with gorgeous white-sand beaches and turquoise waters. Dive, snorkel or have a scuba adventure, or stay afloat with jet skiing, parasailing and a full range of water sports. For those who prefer a tour, go sightseeing on a modern motor yacht, a catamaran or even an old-time sloop. Tour the ancient Mayan Ruins (25.4 miles), or visit the CEDAM Shipwreck Museum in Puerto Aventuras (2 miles) where you can see coins, weapons and more recovered from shipwrecks in the Mayan Riviera waters. Cool off at the nearby water park (12.7 miles), or hit the links at Playacar Spa & Golf Club (12.2 miles).

Directions from Major Airport to Resort

From the Cancun International Airport, go south on highway 307 towards Chetumal, follow the signs to Puerto Aventuras, passing through Puerto Morelos and Playa del Carmen. Transportation from the airport is included. *To confirm the transportation service included, please e-mail the resort at least 10 days prior to the arrival date to transfercancun@rcdhotels.com and provide them with your reservation information like your RCI I.D., Full Name, Resort Confirmed, Airline, Flight Number, Arrival Date & Time and the number of travelers.

Member Ratings

ALL INCLUSIVE FEES

Mandatory 7 Day All Inclusive Program Fees are per room, per week in double or single occupancy. Adults Only (must be over 18 years old). 2016 Additional Adult in the same room US$806 per week. 2017 Additional Adult in the same room US$831 per week. 2018 Additional Adult in the same room US$857 per week. The program includes all meals, beverages, activities, non-motorized water sports and transportation from airport to the hotel. 3% state lodging tax already included in fees. *To prepay, please contact (U.S.) 1-866-437-5817, (CAN) 1-866-640-1681 or send an e-mail to info@prepayment-allinclusive.com . If the program is not prepaid, the regular all inclusive fee will be charged at check-in.

To receive this promotional price, the all inclusive fee must be prepaid at least 30 days prior to the check-in date. The promotional fees can only be confirmed & will only be applied ONCE IN A LIFETIME including all the other group resorts! Maximum 2 Multiple/Consecutive weeks allowed only if the second reservation has a guest certificate with a different name than that of the primary members on the account. Additional and future reservations would need to be confirmed under the regular Hard Rock resort ID's (2065, A791, 5703, 3544 & 6481). To prepay, please contact (U.S.) 1-866-437-5817, (CAN) 1-866-640-1681 or send an e-mail to info@prepayment-allinclusive.com . If the program is not prepaid, the regular all inclusive fee will be charged at check-in. These All Inclusive fees DO NOT include the tours package or the 1,800 vacation dollars.

23-Apr-2017 to 19-Aug-2017
Couple Fee: US Dollars 1517.00
Fee Type= Week
Hotel Regular Fee is US$2,655.
20-Aug-2017 to 31-Oct-2017
Couple Fee: US Dollars 1402.00
Fee Type= Week
Hotel Regular Fee is US$2,453.
01-Nov-2017 to 22-Dec-2017
Couple Fee: US Dollars 1463.00
Fee Type= Week
Hotel Regular Fee is US$2,561.
01-Jan-2018 to 07-Apr-2018
Couple Fee: US Dollars 1863.00
Fee Type= Week
Hotel Regular Fee is US$3,260.
08-Apr-2018 to 18-Aug-2018
Couple Fee: US Dollars 1563.00
Fee Type= Week
Hotel Regular Fee is US$2,735.
19-Aug-2018 to 31-Oct-2018
Couple Fee: US Dollars 1445.00
Fee Type= Week
Hotel Regular Fee is US$2,528.
01-Nov-2018 to 14-Dec-2018
Couple Fee: US Dollars 1512.00
Fee Type= Week
Hotel Regular Fee is US$2,646.

Urgent Information

Mandatory fees

  • State Lodging tax is 3% Ask resort for currency type. Cash or Credit is accepted.

Policy Restrictions

  • Minimum age check-in: Minimum age check-in is 18.
  • Rooms are for a maximum of 4 people, no exceptions.
  • No Pets. Please contact the resort directly regarding its ADA service animal policy.

General Urgent Information

  • All Inclusive Fees are charged based on the number of guests considering the required occupancy is met. Applicable fees for the minimum occupancy of the confirmed unit will be charged, whether all guests are present during the entire stay or not. Please check occupancy required before confirming.
  • To view the All Inclusive Fees you will be responsible for paying upon check in, click on the AI Fees tab above or visit RCI’s “All inclusive” website WWW.RCI.COM

Other Information

  • Members with vacation ownership in Palace and/or Legendary, cannot confirm a HARD ROCK All Inclusive Collection resort thru RCI.
  • The promotional fees can only be confirmed & will only be applied ONCE IN A LIFETIME including all the other group resorts! Maximum 2 Multiple/Consecutive weeks allowed only if the second reservation has a guest certificate with a different name than that of the primary members on the account.
  • Additional & future reservations would need to be confirmed under the regular Hard Rock resort ID's (2065, A791, 5703, 3544 & 6481). Violations to these rules are subject to the cancellation of your reservation without further notice.