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PHOTOS

Hard Rock Hotel Riviera Maya Heaven *Pp-Ai* #6645 RCI Gold Crown

Puerto Aventuras, Quintana Roo   Mexico 

Weather Information opens a pop up Currently 79.0°F / 26.0°C
Resort Website Hard Rock Hotel Riviera Maya Heaven *Pp-Ai* opens in a new window
4_5 rating 4.5 out of 5 stars
48 Reviews
Resort Location
SIGN IN FOR AVAILABILITY
All-inclusive packages vary, based upon the resort’s range of services and amenities. This resort requires that all guests purchase the all-inclusive package for the full duration of their stay.
Mandatory All Inclusive

Check In on:

Sunday , Friday , Saturday

RCI Point Values RCI Point Values
Hard Rock Hotel Riviera Maya Heaven *Pp-Ai* (#6645)

Other unit configurations may exist at this resort.
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Planning Calendar
Wk. No Fri. to Fri. Sat. to Sat. >Sun. to Sun.
1 Jan. 5 - Jan. 12 Jan. 6 - Jan. 13 Jan. 7 - Jan.14
2 Jan. 12 - Jan. 19 Jan. 13 - Jan. 20 Jan. 7 - Jan. 14
3 Jan. 19 - Jan. 26 Jan. 20 - Jan. 27 Jan. 14 - Jan. 21
4 Jan. 26 - Feb. 2 Jan. 27 - Feb. 3 Jan. 21 - Jan. 28
5 Feb. 2 - Feb. 9 Feb. 3 - Feb. 10 Jan. 28 - Feb. 4
6 Feb. 9 - Feb. 16 Feb. 10 - Feb. 17 Feb. 4 - Feb. 11
7 Feb. 16 - Feb. 23 Feb. 17 - Feb. 24 Feb. 11 - Feb. 18
8 Feb. 23 - Mar. 2 Feb. 24 - Mar. 3 Feb. 18 - Feb. 25
9 Mar. 2 - Mar. 9 Mar. 3 - Mar. 10 Feb. 25 - Mar. 4
10 Mar. 09 - Mar. 16 Mar. 10 - Mar. 17 Mar. 4 - Mar. 11
11 Mar. 4 - Mar. 11 Mar. 17 - Mar. 24 Mar. 11 - Mar. 18
12 Mar. 23 - Mar. 30 Mar. 24 - Mar. 31 Mar. 18 - Mar. 25
13 Mar. 30 - Apr. 6 Mar. 31 - Apr. 7 Mar. 25 - Apr. 1
14 Apr. 6 - Apr. 13 Apr. 7 - Apr. 14 Apr. 2 - Apr. 9
15 Apr. 13 - Apr. 20 Apr. 14 - Apr. 21 Apr. 8 - Apr. 15
16 Apr. 20 - Apr. 27 Apr. 21 - Apr. 28 Apr. 15 - Apr. 22
17 Apr. 27 - May. 4 Apr. 28 - May. 5 Apr. 22 - Apr. 29
18 May. 4 - May. 11 May. 5 - May. 12 Apr. 29 - May. 6
19 May. 11 - May. 18 May. 12 - May. 19 May. 6 - May. 13
20 May. 18 - May. 25 May. 19 - May. 26 May. 13 - May. 20
21 May. 25 - Jun. 1 May. 26 - Jun. 2 May. 20 - May. 27
22 Jun. 1 - Jun. 8 Jun. 2 - Jun. 9 May. 27 - Jun. 3
23 Jun. 8 - Jun. 15 Jun. 9 - Jun. 16 Jun. 3 - Jun. 10
24 Jun. 15 - Jun. 22 Jun. 16 - Jun. 23 Jun. 10 - Jun. 17
25 Jun. 22 - Jun. 29 Jun. 23 - Jun. 30 Jun. 17 - Jun. 24
26 Jun. 29 - Jul. 6 Jun. 30 - Jul. 7 Jun. 24 - Jul. 1
27 Jul. 6 - Jul. 13 Jul. 7 - Jul. 14 Jul. 1 - Jul. 8
28 Jul. 13 - Jul. 20 Jul. 14 - Jul. 21 Jul. 8 - Jul. 15
29 Jul. 20 - Jul. 27 Jul. 21 - Jul. 28 Jul. 8 - Jul. 15
30 Jul. 27 - Aug. 3 Jul. 28 - Aug. 4 Jul. 22 - Jul. 29
31 Aug. 3 - Aug. 10 Aug. 5 - Aug. 12 Jul. 12 - Aug. 5
32 Aug. 10 - Aug. 17 Aug. 11 - Aug. 18 Aug. 5 - Aug. 12
33 Aug. 17 - Aug. 24 Aug. 18 - Aug. 25 Aug. 12 - Aug. 19
34 Aug. 24 - Aug. 31 Aug. 25 - Sep. 1 Aug. 19 - Aug. 26
35 Aug. 31 - Sep. 7 Sep. 1 - Sep. 8 Aug. 26 - Sep. 2
36 Sep. 7 - Sep. 14 Sep. 8 - Sep. 15 Sep. 3 - Sep. 10
37 Sep. 14 - Sep. 21 Sep. 15 - Sep. 22 Sep. 9 - Sep. 16
38 Sep. 21 - Sep. 28 Sep. 22 - Sep. 29 Sep. 16 - Sep. 23
39 Sep. 28 - Oct. 5 Sep. 28 - Oct. 5 Sep. 23 - Sep. 30
40 Oct. 5 - Oct. 12 Oct. 6 - Oct. 13 Sep. 30 - Oct. 7
41 Oct. 12 - Oct. 19 Oct. 13 - Oct. 20 Oct. 7 - Oct. 14
42 Oct. 19 - Oct. 26 Oct. 20 - Oct. 27 Oct. 14 - Oct. 21
43 Oct. 26 - Nov. 2 Oct. 27 - Nov. 3 Oct. 21 - Oct. 28
44 Nov. 2 - Nov. 9 Nov. 3 - Nov. 10 Oct. 28 - Nov. 4
45 Nov. 9 - Nov. 16 Nov. 10 - Nov. 17 Nov. 4 - Nov. 11
46 Nov. 16 - Nov. 23 Nov. 17 - Nov. 24 Nov. 11 - Nov. 18
47 Nov. 23 - Nov. 30 Nov. 24 - Dec. 1 Nov. 18 - Nov. 25
48 Nov. 30 - Dec. 7 Dec. 1 - Dec. 8 Nov. 25 - Dec. 2
49 Dec. 7 - Dec. 14 Dec. 8 - Dec. 15 Dec. 2 - Dec. 9
50 Dec. 14 - Dec. 21 Dec. 15 - Dec. 22 Dec. 9 - Dec. 16
51 Dec. 21 - Dec. 28 Dec. 22 - Dec. 29 Dec. 16 - Dec. 23
52 Dec. 28 - Jan. 4 Dec. 29 - Jan. 5 Dec. 23 - Dec. 30

Season Information

Time Datesstart date and end date
High demand 		07-Jan-2017 to 09-Sep-2017
High demand 		07-Oct-2017 to 31-Dec-2017
low demand 		09-Sep-2017 to 07-Oct-2017

Welcome to lavish extras, superlative amenities, and a no limits attitude to match. Welcome to Heaven at the Hard Rock Hotel Riviera Maya — a resort within the resort exclusive to adult guests. Here, we elevate the spirit of Rock & Roll to a status all its own. And you’re on the list. RESORT SERVICES: 5 Star accommodations Casual and à la carte dining, Beverages (alcoholic & otherwise), Delicious snacks, Top-shelf in-room liquor dispenser, 24/7 in-room service, Nightly entertainment, Live entertainment, Free Wi-Fi in-room & resort-wide, Parking Free, Unlimited phone calls to the Continental US and Canada, Private function concessions, Gratuities included

Property Info

Front Desk:

Check In Check Out:

Accessibility Features:

  • Handicapped Unit , Wheelchair Accessible

  • Elevator/Lift

  • Accessibility equipment for the deaf

Additional Info:

  • No Pets. Please contact the resort directly regarding its ADA service animal policy.

  • Security: Security personnel , Security fence with limited access

Attractions

Off-site:

Recreation

On-site:

  • Bicycling

  • Scuba Diving Scuba Diving Type : Salt Water

  • Beach

  • Beach facilities

  • Volleyball

  • Show More + Information

Off-site:

  • Water Skiing (Nearby)

  • Windsurfing (Nearby)

  • Boating (Nearby)

  • Fishing (Nearby)

  • Golf (Nearby)

  • Show More + Information

Property Amenities

On-site:

  • Steam Room

  • Spa Spa Services : Massage , Facials , Nail Services , Body treatments

  • Nightclub

  • Sport Courts / Grounds

  • Gift shops or newsstand

  • Show More + Information

Resort Services

On-site:

  • Concierge desk/services

  • Multilingual staff

  • Currency exchange

  • Medical facility

  • Laundry facilities

  • Show More + Information

Off-site:

  • Post Office

Restaurant & Dining

On-site:

  • Restaurant/Dining

  • Snack bar

Resort Contact

Hard Rock Hotel Riviera Maya Heaven *Pp-Ai*  (#6645)
LOTE 3 RANCHO EL TREBOL
CARR.FED.CANCUN-TULUM KM.
72 MUNICIPIO SOLIDARIDAD
Puerto Aventuras,  Quintana Roo  77400
Mexico

Resort telephone number: 52984/8751100

info@prepayment-allinclusive.comOpens in a new window

577 ULTRA PLUSH ROOMS & SUITES Head to the front row for all the legendary amenities one room can handle. Go ahead—step out to your private balcony and soak it in. Kick it with hydro spa tubs, flat screen satellite TVs, and free Wi-Fi throughout. Live like a legend with 24-hour room service, a fully stocked mini-bar, and snacks perfect for everyone in your crew. Then, head out and experience all the non-stop service and style of the Hard Rock Hotel Riviera Maya. Here, every guest is nothing short of a Rock Star. And it all starts with your lavish room.

Hotel

Sleeps:

2

Privacy:

2

Kitchen:

No

Bathroom:

Full

Room Facts

  • Heating/Cooling system: Air conditioned

Bedding Configuration

  • Bed Size / Sleeping Arrangements (of like Unit types): King

Hotel

Sleeps:

4

Privacy:

2

Kitchen:

No

Bathroom:

Full

Amenities

  • Iron and ironing board available
  • Alarm clock/clock radio
  • Bath countertops: 100656
  • Bathroom toiletries

Furnishings

  • Television: Cable/Satellite

Room Facts

  • Heating/Cooling system: Air conditioned
  • Housekeeping (fees may apply): Daily
  • Outdoor living space with furniture
  • Security box/safe in unit
  • Safety equipment
  • Show More + Information

Bedding Configuration

  • Bed Size / Sleeping Arrangements (of like Unit types): Multiple Double


Destination Highlights

Puerto Aventuras is a sparkling jewel on the Caribbean Sea with gorgeous white-sand beaches and turquoise waters. Dive, snorkel or have a scuba adventure, or stay afloat with jet skiing, parasailing and a full range of water sports. For those who prefer a tour, go sightseeing on a modern motor yacht, a catamaran or even an old-time sloop. Tour the ancient Mayan Ruins (25.4 miles), or visit the CEDAM Shipwreck Museum in Puerto Aventuras (2 miles) where you can see coins, weapons and more recovered from shipwrecks in the Mayan Riviera waters. Cool off at the nearby water park (12.7 miles), or hit the links at Playacar Spa & Golf Club (12.2 miles).

Directions from Major Airport to Resort

From the Cancun International Airport, go south on highway 307 towards Chetumal, follow the signs to Puerto Aventuras, passing through Puerto Morelos and Playa del Carmen. Transportation from the airport is included. *To confirm the transportation service included, please e-mail the resort at least 10 days prior to the arrival date to transfercancun@rcdhotels.com and provide them with your reservation information like your RCI I.D., Full Name, Resort Confirmed, Airline, Flight Number, Arrival Date & Time and the number of travelers.

Member Ratings

ALL INCLUSIVE FEES

Mandatory 7 Day All Inclusive Program Fees are per room, per week in double or single occupancy. Adults Only (must be over 18 years old). 2016 Additional Adult in the same room US$806 per week. 2017 Additional Adult in the same room US$831 per week. 2018 Additional Adult in the same room US$857 per week. The program includes all meals, beverages, activities, non-motorized water sports and transportation from airport to the hotel. 3% state lodging tax already included in fees. *To prepay, please contact (U.S.) 1-866-437-5817, (CAN) 1-866-640-1681 or send an e-mail to info@prepayment-allinclusive.com . If the program is not prepaid, the regular all inclusive fee will be charged at check-in.

To receive this promotional price, the all inclusive fee must be prepaid at least 30 days prior to the check-in date. The promotional fees can only be confirmed & will only be applied ONCE IN A LIFETIME including all the other group resorts! Maximum 2 Multiple/Consecutive weeks allowed only if the second reservation has a guest certificate with a different name than that of the primary members on the account. Additional and future reservations would need to be confirmed under the regular Hard Rock resort ID's (2065, A791, 5703, 3544 & 6481). To prepay, please contact (U.S.) 1-866-437-5817, (CAN) 1-866-640-1681 or send an e-mail to info@prepayment-allinclusive.com . If the program is not prepaid, the regular all inclusive fee will be charged at check-in. These All Inclusive fees DO NOT include the tours package or the 1,800 vacation dollars.

23-Apr-2017 to 19-Aug-2017
Couple Fee: US Dollars 1517.00
Fee Type= Week
Hotel Regular Fee is US$2,655.
20-Aug-2017 to 31-Oct-2017
Couple Fee: US Dollars 1402.00
Fee Type= Week
Hotel Regular Fee is US$2,453.
01-Nov-2017 to 22-Dec-2017
Couple Fee: US Dollars 1463.00
Fee Type= Week
Hotel Regular Fee is US$2,561.
01-Jan-2018 to 07-Apr-2018
Couple Fee: US Dollars 1863.00
Fee Type= Week
Hotel Regular Fee is US$3,260.
08-Apr-2018 to 18-Aug-2018
Couple Fee: US Dollars 1563.00
Fee Type= Week
Hotel Regular Fee is US$2,735.
19-Aug-2018 to 31-Oct-2018
Couple Fee: US Dollars 1445.00
Fee Type= Week
Hotel Regular Fee is US$2,528.
01-Nov-2018 to 14-Dec-2018
Couple Fee: US Dollars 1512.00
Fee Type= Week
Hotel Regular Fee is US$2,646.

Urgent Information

Mandatory fees

  • State Lodging tax is 3% Ask resort for currency type. Cash or Credit is accepted.

Policy Restrictions

  • Minimum age check-in: Minimum age check-in is 18.
  • Rooms are for a maximum of 4 people, no exceptions.
  • No Pets. Please contact the resort directly regarding its ADA service animal policy.

General Urgent Information

  • All Inclusive Fees are charged based on the number of guests considering the required occupancy is met. Applicable fees for the minimum occupancy of the confirmed unit will be charged, whether all guests are present during the entire stay or not. Please check occupancy required before confirming.
  • To view the All Inclusive Fees you will be responsible for paying upon check in, click on the AI Fees tab above or visit RCI’s “All inclusive” website WWW.RCI.COM

Other Information

  • Members with vacation ownership in Palace and/or Legendary, cannot confirm a HARD ROCK All Inclusive Collection resort thru RCI.
  • The promotional fees can only be confirmed & will only be applied ONCE IN A LIFETIME including all the other group resorts! Maximum 2 Multiple/Consecutive weeks allowed only if the second reservation has a guest certificate with a different name than that of the primary members on the account.
  • Additional & future reservations would need to be confirmed under the regular Hard Rock resort ID's (2065, A791, 5703, 3544 & 6481). Violations to these rules are subject to the cancellation of your reservation without further notice.