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Hard Rock Riviera Maya Heaven 5 NTS #DD85 RCI Gold Crown

Puerto Aventuras, Quintana Roo   Mexico 

Weather Information opens a pop up Currently 86.0°F / 30.0°C
All-inclusive packages vary, based upon the resort’s range of services and amenities. This resort requires that all guests purchase the all-inclusive package for the full duration of their stay.
Mandatory All Inclusive

Check In on:

Sunday , Wednesday , Thursday , Friday , Saturday

RCI Point Values RCI Point Values
Hard Rock Riviera Maya Heaven 5 NTS (#DD85)

Other unit configurations may exist at this resort.
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Planning Calendar
Wk. No Fri. to Fri. Sat. to Sat. >Sun. to Sun.
1 Jan. 5 - Jan. 12 Jan. 6 - Jan. 13 Jan. 7 - Jan.14
2 Jan. 12 - Jan. 19 Jan. 13 - Jan. 20 Jan. 7 - Jan. 14
3 Jan. 19 - Jan. 26 Jan. 20 - Jan. 27 Jan. 14 - Jan. 21
4 Jan. 26 - Feb. 2 Jan. 27 - Feb. 3 Jan. 21 - Jan. 28
5 Feb. 2 - Feb. 9 Feb. 3 - Feb. 10 Jan. 28 - Feb. 4
6 Feb. 9 - Feb. 16 Feb. 10 - Feb. 17 Feb. 4 - Feb. 11
7 Feb. 16 - Feb. 23 Feb. 17 - Feb. 24 Feb. 11 - Feb. 18
8 Feb. 23 - Mar. 2 Feb. 24 - Mar. 3 Feb. 18 - Feb. 25
9 Mar. 2 - Mar. 9 Mar. 3 - Mar. 10 Feb. 25 - Mar. 4
10 Mar. 09 - Mar. 16 Mar. 10 - Mar. 17 Mar. 4 - Mar. 11
11 Mar. 4 - Mar. 11 Mar. 17 - Mar. 24 Mar. 11 - Mar. 18
12 Mar. 23 - Mar. 30 Mar. 24 - Mar. 31 Mar. 18 - Mar. 25
13 Mar. 30 - Apr. 6 Mar. 31 - Apr. 7 Mar. 25 - Apr. 1
14 Apr. 6 - Apr. 13 Apr. 7 - Apr. 14 Apr. 2 - Apr. 9
15 Apr. 13 - Apr. 20 Apr. 14 - Apr. 21 Apr. 8 - Apr. 15
16 Apr. 20 - Apr. 27 Apr. 21 - Apr. 28 Apr. 15 - Apr. 22
17 Apr. 27 - May. 4 Apr. 28 - May. 5 Apr. 22 - Apr. 29
18 May. 4 - May. 11 May. 5 - May. 12 Apr. 29 - May. 6
19 May. 11 - May. 18 May. 12 - May. 19 May. 6 - May. 13
20 May. 18 - May. 25 May. 19 - May. 26 May. 13 - May. 20
21 May. 25 - Jun. 1 May. 26 - Jun. 2 May. 20 - May. 27
22 Jun. 1 - Jun. 8 Jun. 2 - Jun. 9 May. 27 - Jun. 3
23 Jun. 8 - Jun. 15 Jun. 9 - Jun. 16 Jun. 3 - Jun. 10
24 Jun. 15 - Jun. 22 Jun. 16 - Jun. 23 Jun. 10 - Jun. 17
25 Jun. 22 - Jun. 29 Jun. 23 - Jun. 30 Jun. 17 - Jun. 24
26 Jun. 29 - Jul. 6 Jun. 30 - Jul. 7 Jun. 24 - Jul. 1
27 Jul. 6 - Jul. 13 Jul. 7 - Jul. 14 Jul. 1 - Jul. 8
28 Jul. 13 - Jul. 20 Jul. 14 - Jul. 21 Jul. 8 - Jul. 15
29 Jul. 20 - Jul. 27 Jul. 21 - Jul. 28 Jul. 8 - Jul. 15
30 Jul. 27 - Aug. 3 Jul. 28 - Aug. 4 Jul. 22 - Jul. 29
31 Aug. 3 - Aug. 10 Aug. 5 - Aug. 12 Jul. 12 - Aug. 5
32 Aug. 10 - Aug. 17 Aug. 11 - Aug. 18 Aug. 5 - Aug. 12
33 Aug. 17 - Aug. 24 Aug. 18 - Aug. 25 Aug. 12 - Aug. 19
34 Aug. 24 - Aug. 31 Aug. 25 - Sep. 1 Aug. 19 - Aug. 26
35 Aug. 31 - Sep. 7 Sep. 1 - Sep. 8 Aug. 26 - Sep. 2
36 Sep. 7 - Sep. 14 Sep. 8 - Sep. 15 Sep. 3 - Sep. 10
37 Sep. 14 - Sep. 21 Sep. 15 - Sep. 22 Sep. 9 - Sep. 16
38 Sep. 21 - Sep. 28 Sep. 22 - Sep. 29 Sep. 16 - Sep. 23
39 Sep. 28 - Oct. 5 Sep. 28 - Oct. 5 Sep. 23 - Sep. 30
40 Oct. 5 - Oct. 12 Oct. 6 - Oct. 13 Sep. 30 - Oct. 7
41 Oct. 12 - Oct. 19 Oct. 13 - Oct. 20 Oct. 7 - Oct. 14
42 Oct. 19 - Oct. 26 Oct. 20 - Oct. 27 Oct. 14 - Oct. 21
43 Oct. 26 - Nov. 2 Oct. 27 - Nov. 3 Oct. 21 - Oct. 28
44 Nov. 2 - Nov. 9 Nov. 3 - Nov. 10 Oct. 28 - Nov. 4
45 Nov. 9 - Nov. 16 Nov. 10 - Nov. 17 Nov. 4 - Nov. 11
46 Nov. 16 - Nov. 23 Nov. 17 - Nov. 24 Nov. 11 - Nov. 18
47 Nov. 23 - Nov. 30 Nov. 24 - Dec. 1 Nov. 18 - Nov. 25
48 Nov. 30 - Dec. 7 Dec. 1 - Dec. 8 Nov. 25 - Dec. 2
49 Dec. 7 - Dec. 14 Dec. 8 - Dec. 15 Dec. 2 - Dec. 9
50 Dec. 14 - Dec. 21 Dec. 15 - Dec. 22 Dec. 9 - Dec. 16
51 Dec. 21 - Dec. 28 Dec. 22 - Dec. 29 Dec. 16 - Dec. 23
52 Dec. 28 - Jan. 4 Dec. 29 - Jan. 5 Dec. 23 - Dec. 30

Season Information

Time Datesstart date and end date
High demand
07-Jan-2017 to 09-Sep-2017
High demand
07-Oct-2017 to 31-Dec-2017
low demand
09-Sep-2017 to 07-Oct-2017

Welcome to lavish extras, superlative amenities, and a no limits attitude to match. Welcome to Heaven at the Hard Rock Hotel Riviera Maya, a resort within the resort exclusive to adult guests. Here, we elevate the spirit of Rock & Roll to a status all its own. And you are on the list. RESORT SERVICES: 5 Star accommodations Casual and a la carte dining. Beverages (alcoholic & otherwise), Delicious snacks, Top-shelf in-room liquor dispenser, 24/7 in-room service, Nightly entertainment , Live entertainment, Free Wi-Fi in-room & resort-wide, Parking Free, Unlimited phone calls to the Continental US and Canada, Private function concessions, Gratuities included.

Property Info

Front Desk:

Check In Check Out:

Accessibility Features:

  • Handicapped Unit , Wheelchair Accessible

  • Elevator/Lift

  • Accessibility equipment for the deaf

Additional Info:

  • No Pets. Please contact the resort directly regarding its ADA service animal policy.

  • Security: Security personnel , Security fence with limited access

Attractions

On-site:

  • Shopping

Off-site:

  • Shopping

Recreation

On-site:

  • Snorkeling

  • Entertainment / Nightlife Entertainment / Nightlife Minimum Age : 18

  • Volleyball

  • Scuba Diving Scuba Diving Type : Salt Water

  • Beach facilities

  • Show More + Information

Off-site:

  • Water Skiing (Nearby)

  • Fishing (Nearby)

  • Boating (Nearby)

  • Windsurfing (Nearby)

  • Golf (Nearby)

  • Show More + Information

Property Amenities

On-site:

  • Poolside bar

  • Swimming pool

  • Sport Courts / Grounds

  • Television in lobby

  • Salon

  • Show More + Information

Resort Services

On-site:

  • Currency exchange

  • Car Rental

  • Movie rental Movie rental - In unit (fees may apply)

  • Laundry facilities

  • RCI Onsite

  • Show More + Information

Restaurant & Dining

Off-site:

Resort Contact

Hard Rock Riviera Maya Heaven 5 NTS  (#DD85)
Lote 3 Rancho El Trébol, Carretera Federal Cancún-Tulum
Kilómetro 72 Municipio Solidaridad
72 MUNICIPIO SOLIDARIDAD
Puerto Aventuras,  Quintana Roo  77400
Mexico

Resort telephone number: 984-8751100

Resort Fax Number: 984-8751101

577 ULTRA PLUSH ROOMS & SUITES Head to the front row for all the legendary amenities one room can handle. Go ahead and step out to your private balcony and soak it in. Kick it with hydro spa tubs, flat screen satellite TVs, and free Wi-Fi throughout. Live like a legend with 24-hour room service, a fully stocked mini-bar, and snacks perfect for everyone in your crew. Then, head out and experience all the non-stop service and style of the Hard Rock Hotel Riviera Maya. Here, every guest is nothing short of a Rock Star. And it all starts with your lavish room.

Hotel

Sleeps:

4

Privacy:

2

Kitchen:

No

Bathroom:

Full

Amenities

  • Washer/Dryer: No
  • Iron and ironing board available
  • Alarm clock/clock radio
  • Internet Access: Wireless Internet Access
  • Hairdryer
  • Show More + Information

Furnishings

  • Television: Cable/Satellite
  • Video player/Recorder
  • IPOD/ MP3 Connectivity
  • Television Type: LCD
  • Number of televisions in unit: 1
  • Show More + Information

Room Facts

  • Location of bedroom(s)/bathroom(s) within unit: Upstairs and downstairs
  • Stairs/Unit Accessibility: Elevators
  • Heating/Cooling system: Air conditioned
  • Outdoor living space with furniture
  • Outdoor living space: Terrace
  • Show More + Information

Kitchen Equipments

  • Coffee Maker

Kitchen Features

  • Refrigerator: Other than full with freezer

Bedding Configuration

  • Children / Baby Facilities: Cribs
  • Bed Size / Sleeping Arrangements (of like Unit types): Multiple Double


Destination Highlights

Around the resort are the best attractions in Mexico. Xel-Ha is a natural park with the longest underground river in the world that forms inlets, lagoons and cenotes. In the eco-archaeological park Xcaret, swim with multicolored shoals within another underground river. Tulum is the archaeological site of an ancient fortified city of the Mayan civilization. You can enjoy these places and many more tours at the Hard Rock Riviera Maya Heaven. There is always something to do at the Hard Rock Hotel Riviera Maya Heaven. Our four restaurants serve a variety of international dishes, Italian, Asian and Californian, and our five bars offer cocktails and premium wines. The hotel also features four pools: one indoor with ambient music (music therapy), another is free style, a third is for counter current training, all offering options for a cool dip or exercising, depending on your preference. Visit Hard Rock Riviera Maya Heaven & live an unforgettable adults only vacation in the Mayan Riviera.

Directions from Major Airport to Resort

From the Cancun International Airport, go south on highway 307 towards Chetumal, follow the signs to Puerto Aventuras, passing through Puerto Morelos and Playa del Carmen. Transportation from the airport is included. *To confirm the transportation service included, please e-mail the resort at least 10 days prior to the arrival date to transfercancun@rcdhotels.com and provide them with your reservation information like your RCI I.D., Full Name, Resort Confirmed, Airline, Flight Number, Arrival Date & Time and the number of travelers.

Member Ratings

Resort Not Yet Rated

ALL INCLUSIVE FEES

Mandatory 5 Day All Inclusive Program. Fees are per room, for 5 nights in double or single occupancy. Adults Only Resort (Must be over 18 years old). 2016 Additional Adult in the same room US$576. 2017 Additional Adult in the same room US$594. *Christmas & New Year weeks (51-52) reservations MUST prepay the Mandatory All Inclusive Program at least 30 days prior to the arrival date or the resort will reserve the right to honor accommodations. *To receive benefits and pre-pay All Inclusive program, please call U.S. 1-866-437-5817, CAN 1-866-640-1681 or send an e-mail to info@prepayment-allinclusive.com Please verify terms and conditions for each promotion. Restrictions apply.

Pre-pay the All Inclusive fees at least 30 days prior to the check in date and receive 750 Resort Credits. Members with consecutive reservations confirmed can only use up to 750 credits per 5 night stay & cannot be accumulated. Resort Credits usage is subject to 20% tax, payable by member. Credits are not redeemable for cash and are not transferable or extendable. To receive benefits and pre-pay All Inclusive program, please call U.S. 1-866-437-5817, CAN 1-866-640-1681 or send an e-mail to info@prepayment-allinclusive.com Please verify terms and conditions for each promotion. Restrictions apply.

20-Aug-2017 to 18-Oct-2017
Couple Fee: US Dollars 1752.00
Fee Type= 5 Days
Hotel .
19-Oct-2017 to 31-Oct-2017
Couple Fee: US Dollars 1752.00
Fee Type= 5 Days
Hotel Mandatory Rock Getaway Event Supplement of US$340 per couple, per night only for the nights of Oct 26th thru Nov 1st. Extra person is US$170. For more info: www.rockgetaway.com
01-Nov-2017 to 01-Nov-2017
Couple Fee: US Dollars 1829.00
Fee Type= 5 Days
Hotel Mandatory Rock Getaway Event Supplement of US$340 per couple, per night only for the nights of Oct 26th thru Nov 1st. Extra person is US$170. For more info: www.rockgetaway.com
02-Nov-2017 to 20-Dec-2017
Couple Fee: US Dollars 1829.00
Fee Type= 5 Days
Hotel .
21-Dec-2017 to 31-Dec-2017
Couple Fee: US Dollars 3103.00
Fee Type= 5 Days
Hotel .

Urgent Information

Policy Restrictions

  • Minimum age check-in: Minimum age check-in is 18.
  • Min. Occ. 2 adults per unit, additional people at extra cost, max. 4 people per room.
  • No Pets. Please contact the resort directly regarding its ADA service animal policy.

General Urgent Information

  • All Inclusive Fees are charged based on the number of guests considering the required occupancy is met. Applicable fees for the minimum occupancy of the confirmed unit will be charged, whether all guests are present during the entire stay or not. Please check occupancy required before confirming.
  • To view the All Inclusive Fees you will be responsible for paying upon check in, click on the AI Fees tab above or visit RCI’s “All inclusive” website WWW.RCI.COM

Other Information

  • Members with vacation ownership in Palace and/or Legendary, cannot confirm a HARD ROCK All Inclusive Collection resort thru RCI.
  • The program includes all meals, beverages, activities, non-motorized water sports and transportation from & to the airport. 3% state lodging tax already included in fees.
  • Pre-pay the All Inclusive fees at least 30 days prior to the check in date and receive 750 Resort Credits. Members with consecutive reservations confirmed can only use up to 750 credits per 5 night stay & cannot be accumulated. Resort Credits usage is subject to 20% tax, payable by member.
  • Credits are not redeemable for cash and are not transferable or extendable. To receive benefits and pre-pay All Inclusive program, please call U.S. 1-866-437-5817, CAN 1-866-640-1681 or send an e-mail to info@prepayment-allinclusive.com Please verify terms and conditions for each promotion. Restrictions apply.