Exchange Protection (formerly Enhanced Exchange Protection)

 

Exchange Protection allows you to amend or cancel your booking up to 14 calendar days before your check-in date and receive a full credit to your account of your Exchange Trading Power and prevailing RCI Exchange Fees.

 

Terms & Conditions

 

Protection Scope: Exchange Protection protects the Exchange Trading Power AND the prevailing RCI Exchange Fee you paid at the time of booking in the event you modify or cancel your exchange booking for any reason. Bookings eligible for Exchange Protection are:

  1. Exchange Protection Purchased Prior to 1 January 2022: Exchange Protection may only be purchased for exchange bookings with start dates no further than 12 months from the booking date.
  2. Exchange Protection Purchased From 1 January 2022: Exchange Protection may be purchased for exchange bookings with start dates at least 14 calendar days from the booking date.

Exchange Protection Fees: For RCI Weeks and credits, one Exchange Protection fee is payable for each exchange interval. For up to date pricing please see the fees page within the online Help Library on RCI.com or contact us.

Purchase Window: Exchange Protection may only be purchased at the same time you confirm your exchange booking with us. For the latest Exchange Protection pricing, please see the fees page within our online Help Library or contact us.

Cancellation of Exchange Protection: You may cancel your Exchange Protection up to the close of business the following working day after the day of purchase (“Cancellation Window”). In such event, you will receive a refund of the Exchange Protection fee you paid for your protection. For information on the latest fees to be refunded, please see the fees page within our online Help Library at RCI.com or contact us.

Administrative Charge: If you cancel your Exchange Protection after the Cancellation Window, the additional fee (“Additional Fee”) paid on top of prevailing RCI Exchange fees will be considered an administrative charge to process your cancellation, and thereby forfeited by RCI. By way of illustration, if you paid ₹12448 in Exchange Protection transaction fees when the prevailing RCI Exchange fee is ₹9999, the Additional Fee forfeited at the point of exchange booking cancellation is ₹2449, whereas ₹9999 is credited to your RCI account as Restored Credit, according to clause H

No Refund, Credit, or Transfer: After the Cancellation Window, the Exchange Protection fee is non-refundable, for money or for money’s worth. The Exchange Protection fee is non-exchangeable for credit, and Exchange Protection may not be applied towards another exchange booking.

Notifying RCI of Booking Cancellation/Changes:

  1. Exchange Protection Purchased before 1 January 2022: If you wish to modify or cancel your exchange holiday, you must notify us no later than 8.00 PM (GMT+5.30), at least 2 business days prior to your check-in date.
  2. Exchange Protection Purchased from 1 January 2022: If you wish to modify or cancel your exchange holiday, you must notify us no later than 8.00 PM (GMT+5.30), at least 14 calendar days prior to your check-in date.

Credit to RCI Account: Exchange Protection entitles you to receive a credit back onto your RCI member account of the full Exchange Trading Power used to make the exchange booking AND the prevailing RCI Exchange Fee you paid at the time of booking (“Restored Credit”).

Validity of Restored Credit: Restored Credits cannot be refunded in cash. No other fees or charges will be refunded including, without limitation, Additional Fees, RCI membership fees or any travel and/or transport costs associated with your booking.

  1. Exchange Protection Purchased before 1 June 2021: You have 1 year from the date of cancellation of the original exchange booking to use Restored Credit on your account.
  2. Exchange Protection Purchased between 1 June 2021 and 31 July 2021: You have until 30 June 2022 to use Restored Credit on your account.
  3. Exchange Protection Purchased between 1 August 2021 and 31 December 2021: You have 1 year from the date of cancellation of the original exchange booking to use Restored Credit on your account.
  4. Exchange Protection Purchased from 1 January 2022: You have 6 months from the date of cancellation of the original exchange booking to use Restored Credit on your account.

Validity of Returned Exchange Trading Power: Rebooked exchange holidaysmust be within the original validity window of either your Deposit Trading Power used for your original exchange booking. You must be a RCI member at the time you travel on any rebooked exchange holiday.

Exclusions: Please note that hotel, rental car, resort rental, cruise, and tours cancellation policies are based on the individual providers of these services and Extra Holidays / Extra Vacation, Bonus Holidays / Vacation Getaways and Rentals are excluded from this Exchange Protection option. Exchange Protection covers single and multi-week exchanges only offered by or through RCI.

Standard Booking Available: Members are still eligible to make a standard exchange booking. In such a case, the prevailing standard RCI cancellation policy will apply to any modification or cancellation to the new reservation. The benefits of the Exchange Protection option would not be available.

Not Insurance Product: Exchange Protection provides you with the right to modify your booking. Exchange Protection is not a travel insurance product and RCI strongly recommends that you have adequate travel insurance for your exchange holiday.

Other Terms and Conditions: Save where specifically varied by the terms of this product, your terms of membership with RCI (including, where applicable the rules of the Terms and Conditions of RCI Weeks Subscribing Membership) continue to apply.

RCI Right to Amend: RCI reserves the right to alter or amend these terms or to withdraw the Exchange Protection product at any time.