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{what’s new} NEW RENTALS
A’Famosa Resort
The name A’Famosa conjures images of
a bygone era, when the bustling port city
of Malacca was not only the commercial
hub of Asia, but also an exotic melting pot of cultures, ideas and architecture. That romantic era may be over, but it can be re-lived at A’Famosa Resort, rated by many as the region’s foremost leisure and holiday resort. Named after the famous 16th-century Portuguese fort, which once formed an imposing circle of stone around the entire city, the resort is situated on a 526-hectare site just outside Malacca, surrounded by rolling hills and lush countryside.
Touted as a one-stop destination for business and pleasure, A’Famosa Resort boasts an international championship 27-hole golf course, the highly-acclaimed Animal World Safari, Water World Theme Park, Equestrian Club and Microlight Flying Academy.
Besides hotel rooms and suites, guests
can stay at luxury villas and bungalow accommodations, some with their own private pool. A’Famosa Resort is one of the few in this region that has something for everyone regardless of age, whether for the avid golfer, animal lover, watersports enthusiast or just someone looking for a blissful escape from busy city life.
The resort is strategically located off the North-South Highway –just half an hour’s drive from the city of Malacca, 45 minutes from Kuala Lumpur International Airport and about an hour from Kuala Lumpur. The resort is also only two hours from Singapore. An alternative mode of travel
is via rail, alighting at the Tampin Railway Station which is just a 10-minute taxi
ride away.
Go Green
RCI e-Comment Card
New Year Resolution
One innovation that was put in place was to move away from printed Comment Cards and send them via email instead. With this approach, RCI hopes to receive members’ feedback in a more timely manner, so that prompt actions can be taken to respond to any immediate concerns.
What are Comment Cards for?
Comment cards are sent to every RCI member after an RCI holiday, so
that they can provide feedback on their holiday experience. The feedback helps maintain the highest standards at RCI- affiliated resorts.
Key Components
An email will be sent to invite members to complete their post-vacation feedback via the e-Comment Card. Each member’s comments are submitted to an online database, where RCI and resort affiliates can monitor and review the resort’s performance.
Comment Card Scope
Scoring for the online comment card is based on a 5-point scale ranging from “Very Satisfied (5)” to “Very Dissatisfied (1).” Space for additional comments and an email link to Customer Service is provided, in the event the member needs any assistance.
20 I MARCH-JUNE 2008