RCI Help
What does it mean to put a vacation on 'hold'?
When a 7-night RCI Weeks® vacation is put on hold, you have until the close of business* the following day to either confirm or release the unit. If the vacation is not confirmed, it will be automatically released.
Note: Close of business corresponds with Call Center hours.
Search Help Center
Still have questions?
We’ve got it covered.
Speak with a Vacation Guide
RCI Weeks®
1.800.338.7777
RCI Points®
1.877.968.7476
Monday-Friday 8am-8pm
Saturday 8am-5pm
Closed on Sunday; holiday hours vary
Get Help On Facebook or Twitter
Available Monday-Friday 9am-5pm EST