RCI is committed to providing you flexibility at this uncertain time. Please see adjustments to our current cancel policy as you consider how to proceed with your travel plans:
You may cancel confirmed points and weeks reservations that have a check-in date up to 30 days in advance by chatting, speaking with a vacation guide or filling out the cancel form and receive an exchange fee credit for a future reservation. The exchange fee credit will be valid for 180 days from your cancellation date to rebook a new reservation. Your travel may occur after this time, but must be within the expiration of either your deposited week or RCI Points originally used. Please note that hotel, rental car, cruise, and activities cancel policies are based on the individual provider and are not included in the RCI exchange cancel policy adjustments.
We’re committed to supporting as many of our members as quickly as possible during this unprecedented time and are experiencing very high wait times. If your reservation is within the next 30 days and you are not ready to rebook your vacation please click here to fill out a cancellation request. If you would like to cancel and rebook call 1-800-338-7777 (RCI Weeks), 1-877-968-7476 (RCI Points)- Monday-Friday 8AM-8PM and Saturday 8AM-5PM or chat with us on RCI.com If your travel is greater than 30 days away, please check RCI.com for future updates.
In this is a time of uncertainty we encourage you to review all advisories and recommended guidelines before you travel.