RCI Help
Member Feedback
We review every suggestion you send, and use them to improve your RCI.com experience. Keep your feedback coming! Here are some recent site enhancements based on YOUR feedback:
Weeks Member Enhancements
Easier Way to Sign Out
To make signing out of your RCI.com account easier, we added a “Sign Out” link to the account dashboard.
Printable Member ID Cards
If you lose or misplace your RCI Member ID Card (or simply want a spare!), you can now print your ID card right from RCI.com. Head over to your My Account page and click or tap the “Print Member ID Card” link.
Update Your Contact Info in a Snap
You can now update your email address, mailing address, and phone number on RCI.com. No need to call or wait – just go to your My Account Page and click or tap the “Edit Account Info” link. Changes will be processed immediately.
Video Tutorials Are Now Available
If you need some help navigating through the new RCI.com Weeks website, watch our helpful tutorials – one to help you with the new homepage and the other to guide you through searching online for a vacation. You can find these video tutorials in the Help section on RCI.com.
Points Member Enhancements
Tell the difference between RCI Weeks and RCI Points resorts when booking
When making a reservation online, you will now see labels indicating if a resort is an RCI Weeks resort or an RCI Points resort.
Help Where You Need It Most
We’ve added messaging at the point of confirmation to help you with the booking process.
Saved Points Additional Information
Now you can see the number of Saved Points you have remaining to use by visiting your Account Details page.
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Still have questions?
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Speak with a Vacation Guide
RCI Weeks®
1.800.338.7777
RCI Points®
1.877.968.7476
Monday-Friday 8am-8pm
Saturday 8am-5pm
Closed on Sunday; holiday hours vary
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